Being a young first time car buyer, I had low expectations as to the kind of vehicle I would be approved for. I had gone to many places just hoping to get something I could at least like, even a little, but no matter where I went they all said and did the same thing. They would start by building up my hope, telling me how great it is that I am "first time car buyer" and despite "my school loans and lower credit score," they would definitely get me into something that would "fit me." Next they would take me past the newer nicer cars, telling me how even though I can afford them, unfortunately it wouldn't be realistic with "my background," and so we would end up in front of a vehicle that was "a good fit for me." This vehicle would be clearly used: peeling paint, scratches on the interior, miles way higher than the average for the age of the vehicle. We would test drive it, and the salesman would try to point out all the nice features, and coax me into thinking that even though it may not be the newest or nicest looking, it was definitely something I would come to like in time. Then we would go back into the office and he would ask how much I intend to put as a down payment, and no matter what the figure I stated was, he would come back with a payment schedule of a figure $4-500 more than I stated, telling how good my payment would be with only a little more down. I had low expectation going into buying a vehicle, but what actually occurred paled in comparison to any of the worst case scenarios I ever imagined. As a last ditch effort I decided to try out ABC Auto Trader, when I pulled up at the lot my hopes instantly plummeted, all their cars were very new, very well kept, very out of reach in my head due to my experiences with the other dealerships. I met with Ed, and instantly I felt major difference between him and the other "salesmen" that I have spoken to, because the first thing he asked me was "What was it I was looking for?" As we went into detail about what I wanted, I realized how different he truly was, not once did he try to influence my decision on a vehicle, even during the test drive, he never once tried to coax me into liking a particular vehicle over the other. After the test drive I expected the same ole story about how much to put down to get this vehicle, and my hopes were very low for the simple fact this vehicle was years newer than every one I had looked at with other dealerships, but he never touched the subject, he simply said that whatever I had to put down was fine and that the finance manager could work with me on bringing in more at a later date if that was required. That blew my mind, for the first time I had a bit of hope that I may actually walk away with a vehicle I actually wanted, not one that "best fit me."As time went along my experience here only got better, and better, not only was I going to get the vehicle I wanted but I am also getting a chance to build my credit! That part sealed the deal for me! No other dealership even mentioned helping me with my credit in anyway shape or form. I drove away from ABC Auto Trader with a great car, and a whole new outlook on car dealerships! Best experience ever!
I just want to say thank you to Ray and Uncle Larry. I am so glad i went to ABC Auto Trader to see you about getting a car. After reading all the great reviews about everyones experiences there, i decided to check them out myself. My credit was not good. Ray was my sales person and Uncle Larry assisted me through the process. Ray was very calm, patient and worked very hard to make sure i was happy, even after i purchased the car. Uncle Larry worked hard to get me a lower interest rate, He then checked up on me to make sure i was happy with the vehicle i picked. He really knows the business very well. He even gave me advice on getting my credit together, he is also has a very good sense of humor and friendly. They will go above and beyond to make sure you are happy with what you buy. These are some of the nicest and honest people you ever want to do business with. I also spoke to Mike while waiting, he is a very good person to talk to, very nice and humble, made me feel like family. I will be looking to send referrals to you. I am a very happy and sitisfied customer. There is so much more i could say about my experience at ABC Auto trader, but I dont want to take up too much space on here :). You guys are Awsome.
I had recently gone thru a divorce and my credit was trashed. I had been to several other dealers and was told I didn't qualify because of previous repo's showing up, or they were trying to put me in some kind of high milage piece of junk. I was very embarrassed and had lost all hope. I visited ABC Autotrader a week ago on the advise of a friend. I was greeted by a salesman named Gil and from that point on, I realized that I had found the right place to help me. Gil was very professional in his assessment of my needs and made feel very comfortable about my credit problems, telling me they have my programs available to help get my credit back in shape.After giving Gil my credit information, he introduced me to Mr. Kirk the GM of the dealership. Mr. Kirk is without a doubt the most knowledgable person I have ever meet when it comes to credit reestablishing. He pulled no punches and told me everything that had to be done to get me back on track within a 12-month period, and it was all very simple and did not involve me spending any more money.I am now driving a 2011 Impala with payments I can afford, and the whole process took only an hour and a half. These guys are the "BEST"!!!!! I highly recommend them
Everyone likes a success story. On August 23, 1999, I purchased a new Chevy Monte Carlo from Roger Whitley. It is now May 5, 2017, and she, "Big Ruby", is still going strong and beautiful as ever. Yes, I have had to have some repairs and incidental work done on her, but when I stop to realize I haven't made a car payment for the last 13 years, it really makes me happy. The car has been what seems like everywhere, but still has only 128,000+ miles on her. I had her repainted the same beautiful dark red color that she was, and she's just sparkling. I certainly do recall the courtesy, respect, and attention I received during the transaction. I only regret I can't remember the name of the man that I dealt with in the sales department. May you receive hundreds more testimonials like this, and Long Live Roger Whitley Chevrolet!Most respectfully,Don Kramer-KainBullhead City, AZ
I bought a Nissan Rogue Select, my thought was that a crossover SUV would be more useful than my 2004 sedan; not true for me. The trunk of my 300M held more than the cargo area behind the second row of seats. The gas mileage is mediocre as, after 1 month of mixed driving, I average 25mpg. I was getting 21 with the 6cyl. 300M. The drivers seat gets very tiring after an hour or so. And, one real pain is that the window controls and console are about 8" behind where my hands lie. I've learned to operate/access with a cross body reach. I like the vent controls, manual HVAC controls, and peppy engine. BTW- the brakes are very sensitive (and good) as they will put you though the windshield without much pedal effort.I wish I could just return the vehicle and keep shopping. But I've resigned to owning it for a year or so before trading it out.
09/16/2015Courtesy Toyota Of Brandon
My experience with Courtesy Toyota for purchasing new Sienna 2015, was very pleasant & hassle free. Christopher Meyer from sales helped me to make the purchase at reasonable price. I went for the test drive during evening hours, and after the purchase, next day I noticed the leather on the passenger side seat was slightly brushed off. Also while changing the temperature inside the cabin, I could hear bee buzzing noise. Christopher was very helpful in addressing these complaints, & involved his sr. Manager to address those. I am about to visit the dealership in couple of weeks to correct these problems as promised by Christopher & his manager. Xio from account was very quick to explain me all loan options & complete the sale. Overall it was an excellent experience purchasing new vehicle from Courtesy.