Was told by Bruce the manager.. If you take down all your reviews and complaints.. WE will help you. Negative.. The help never happened and therefore everything is going up!!All the complaints, all the reviews.. and what's to come!"Bad Deal"Sold a vehicle with major issues. Have sent all this information to the state attorney as well. On December 13,2016 Purchased an Audi 2011 from Discovery auto Center which is located in Tampa Florida. The day I purchased this vehicle the check engine light on and I was told that eventually it would go away. On December 15,2016 vehicle was brought to tires plus due to a tire that was about to explode. Apparently the side tire had a seal in it. The sealed tire was replaced. Tire did not match the other tires, but was replaced by discovery auto center. Check engine light remained on till I took it to tires plus. I took the vehicle to tires plus on (01-20-217) and received the worst news ever. The car needed all new tires, tires were all bold. Tune up. (Was never given one) spark plugs. Alignment, oil change and to top it off, car was leaking gas. When tires plus did the check of where it was leaking gas, the discovery was - the oil gasket and panel had to be replaced which cost over 1000 dollars. I immediately called Discovery auto and they told me they couldn't really do anything. I got in contact with my sales rep Milo and he told me to bring car in. I brought car in on (2-03-2017) and was told that I had to leave the vehicle at the shop because it was un-drivable. Car was at the shop for 2 weeks getting repaired. Per the mechanic, everything involving the oil was replaced. Picked up the car after two weeks on (Feb13,2017)and within (2) days car was back at the shop for halting and sounds. Hose was broken and never replaced which Discovery Auto center charged me for. Took it to Tires Plus and got that fixed. Even after the major repair, (have receipts) car was still leaking and was told that it was drainage from the past leak. (I have my receipt for that as well)In the next couple of weeks, car had been making tough noises. I immediately called discovery mechanic and was told that it's a rough car and that the noise would go away. Noise is still there- has been there. Now - August 25,2017 - rattling has been added to the noise, took of up tires plus and the noise is there because it's been diagnosed with needing a motor. The whole job will cost over 15,000 to get it repaired. Car was purchased at 62,175 miles and currently has 67,100 miles.. Car has not been driven due to all the issues it came with.
Everyone likes a success story. On August 23, 1999, I purchased a new Chevy Monte Carlo from Roger Whitley. It is now May 5, 2017, and she, "Big Ruby", is still going strong and beautiful as ever. Yes, I have had to have some repairs and incidental work done on her, but when I stop to realize I haven't made a car payment for the last 13 years, it really makes me happy. The car has been what seems like everywhere, but still has only 128,000+ miles on her. I had her repainted the same beautiful dark red color that she was, and she's just sparkling. I certainly do recall the courtesy, respect, and attention I received during the transaction. I only regret I can't remember the name of the man that I dealt with in the sales department. May you receive hundreds more testimonials like this, and Long Live Roger Whitley Chevrolet!Most respectfully,Don Kramer-KainBullhead City, AZ