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I wanted to Refi my mortgage, I thought our banking institution would be the best way to go but OMG was I WRONG! They were charging me about 35% more then I found here with Principal Eagle, I am so happy my friend told me about Andrea she is fantastic! She is such a professional and dream to work with. Andrea answered our questions before we could even ask them...WOW and her customer service is A+++ We will be sure to tell ALL our family and friends about her services. God Bless her and Principal Eagle for being a company that actually CARES about their customers or I should say friends because that is how we were treated by her.Mary and Randy
If I had a question, or if Janine had a question for me, she responded to me very promptly. She answered all (I had a lot) questions and she disclosed all information to me in a timely manner as well. She was up front with me at times when she didn't believe my loan would be approved. When I was ready to throw in the towel she encouraged me not to and to let her do her job. She was very, very patient and extremely knowledgeable.
We the customers were heard, our needs addressed, dealt with honestly and fairly. Always kept in the loop and where we were with the loan and what documents were required. Jamie, Tricia and our agent, Leigh Anne, were top-notch and it has been an honor to work with them as a team! It would be incredibly hard to top our first-rate customer service experience!
I was very happy to have been referred to this establishment. It has never been a short or easy task to re finance but they went out of their way to make the re finance - simple, quick and one of the best things I did for myself. I saved money and ended up with a little extra to spend on things around the house.
Jamie's professional service was amazing and even though we were working on a difficult transaction (a 203k), it went very smoothly! His team was outstanding. I truly enjoyed working with the Prospect team and look forward to doing so again.
I can recommend them to all in need of some emergency cash. They gave me and my husband a wonderful service!
He worked in a very organized and efficient manner with my client to get the loan done and approved quickly.
Established a personal relationship for the borrower and myself. Keep up the good work.
Everything ran extremely smoothly. I'm a very satisfied client.