I had hunted around for an apartment area that seemed safe and well kept. This place was a little pricier but I figured it was worth it for the location. From the looks of the place, I would never expect all the pests, leaks, and noise problems. I was excited when I got the apartment and wanted to show it to a friend of mine. It was the first evening I had it, my stuff wasn't there, and we saw roaches. I reported it to the office and they sprayed. Over time the roach problem continued to get worse. I reported it several times and they sprayed but that didn't stop them. Then I also got pharaoh ants. They, too, continued to persist despite reporting and spraying. I couldn't leave food on a counter in the kitchen for more than 2 minutes. There were a total of 5 major (flooding/hazardous) leaks with minor ones in between during my occupancy from Dec 2011 to Feb 2013. The ceiling dripped down (even through a light fixture) and flooded my living room twice. My dining room flooded 3 times damaging my dining room table and rug. The apartment staff denied me any compensation for my losses. Then, they charged my $700 to replace the rug when I moved out. The flooding in my dining room was caused by an air conditioner leak which they claimed to fix each time. After the third time they claimed to "really" fix it but instead made the air conditioner break down when it would start to flood before it got into the house. I had to report the air conditioner/heater broken almost every other week after that. Lastly, the neighbor above me would scream, shout, and bang around like there was a wrestling match. With the encouragement of other guests that would visit me and hear the commotion, I called the front desk. I was told it was my problem and to call the police if I think it's domestic violence. So I did that several times, as this was a daily occurrence. Then I got a call from the front desk as this individual complained about me calling the cops. They told me I had to go to the office and attempt to work out this problem with the tenant above me. They wanted me to reason with a psycho because they didn't want to be confrontational with her themselves. The lack of parking for company, the "gated" community where the gate is almost always broken, and the problems above I could have dealt with if they didn't try to raise my rent. They did. So I decided to leave and went month-to-month until I could find a place. They charged me an extra $300 per month in rent to go month-to-month. Bottom line: do yourself a favor and find somewhere that's worth paying extra for. That was an expensive lesson that you can benefit from for free.
First off, this new manager, Wanda, lacks personality and people skills.Highly fed up with getting 12/24 hour notices on my door for maintenance or inspections that never take place. It took them 4 or 5 next day notices for re-doing the parking lots when there was nowhere else to park our cars without running the huge risk of having our cars towed away if we parked them at businesses or other places along South Dale Mabry.The maintenance guy, Johnny, is a really nice guy, but is severely overwhelmed with maintenace issues. He needs help. Because of this it takes a long time to get something fixed or replaced.I've lived here several years. These buildings look nice on the outside and when cleaned up for new tennants, but they are old and constantly band-aided. Anywhere there is paint flaking it just gets painted over. Termites are everywhere within these buildings. Walls are so thin you can hear your neighbor's conversation on their phone. Can't even turn up the stereo without somebody knocking on your door to complain about the volume.When I moved here a lot of these apartments had a lot of nice and respectful neighbors. Now, I can't even trust my own neighbors because many of them are low income, irresponsible, and inconsiderate of others. Parking spots are clearly numbered, yet, tennants let visitors park anywhere without pointing out that there are GUEST parking spots. The problem goes boths ways on parking spots. Some tennants have more than 1 car and use the GUEST spots as their own permenant spots which in turn keeps others from having guests visiting without fear of being towed away.Many of the more inconsiderate neighbors have lawn chairs, BBQ grills, and other crap outside of their dwellings which take away from the conformity/uniformity of these apartments. It's a huge eyesore. Some of these neighbors bring shopping carts from the neighboring Family Dollar and I've even seen Walmart (3 miles away) shopping carts dumped by the dumpsters between each building.Sadly, I've witnessed drug dealing going on in these apartments, too. Weed smokers and pot dealers live in these buildings. I wish these apartments would be like Camden Bayside and rent to military and city/government employees only without changing their rent prices. The location is excellent to the military base, but it's sad that there are a lot of shady people here. Because of my job is the only reason why I stay here, but I keep my gun loaded in case one of the dope dealer's customers decide to try and do some snooping in my apartment.
08/23/2017Bay Area Property Management
Bay Area Property Management is best described by one word - Professionalism. As a realtor and a tenant, I have dealt with so many Property Management companies but after moving into my current home, I instantly realized that they were in a different league in comparison to all other companies. They are responsive, very thorough and work efficiently. No matter what the issue the tenant may have, they have reliable companies that think highly of them and ready to take on projects at any time. A good example would be when I had problems with the water heater, though I reported it later in the day, Bay Area Property Management called their contact/company to fix the issue right away. Unfortunately the workers of that company already left for the day but the owner personally came out that same evening to fix the issue. They are always available to help. I would highly recommend their services. You won't be disappointed!
Nice community to live in , I have lived here for 4 years now and now that's under new management i may have to move in order to renew your lease you now have to go through the whole application process again. I see now so many people have moved out within the last few months, because they can't pass the credit or backround checks, I have always paid my rent on time never late, my situation is now changed i am retired living on my penison and child support monthly 2800 I need to make at least 3300 monthly to keep this townhouse, what am i to do what do i tell my sons we have to move now, this is not right at all.
This is not a review, This is the management of this apartment community. We have had several inquires about being labeled as a second chance community. As of 3/5/2015 our qualification guidelines state that any person applying for an apartment at The Gardens will be denied for most criminal offenses, an eviction (even if it was only filed) showing up on the record, open bankruptcies, owing another apartment community over $2000, and some rental violations. If you have any questions please call for details before applying.Thank you, Management