10/22/2014
By: Lorie S.
Procoat Performance Coatings
Benjamin Sutton came into our shop at a very hectic time requesting advice on how to set up a powder coating business for himself, I'm sorry that I came off rude, we were so busy and advising Benjamin on the skills of powder coating and how to set up a powder coating business was not our priority at that moment. Again, my apology, I am sorry that I was abrupt. Best wishes in your endeavors, God bless "Wishing you a happy colorful day'Mrs. Lorie SteinmetzVice President ProCoat Performance Coatings5301 W. Crenshaw StreetTampa FL 33634813-882-8091 phone813-249-8226 faxlsprocoat@aol.com~email www.procoatpc.com~website´╗┐UPDATE:::::Benjamin, I am sorry that my public apology was not enough for you. I honestly and sincerely do not blame you for feeling the way you do. I made a terrible mistake handling that situation with you, terrible, and I felt horrible the moment you walked out of our office.. If there is anything more I can do please let me know. Alan and I have worked the majority of our lives to build a reputable business, I really really would love to apologize to you in person, if you would call me. . LorieAlso, I had nor have no idea what Jon Ceritto said to you, saying nasty things to people is not our idea of someone defending us. My only defense is to sincerely apologize to you Benjamin for offending you the manner as which I did.I pray that we can get past this horrible situation and you can find it in your heart to forgive me Lorie

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