- Beautiful apartments, great condition, brand new appliances - Washer/dryer in unit at no extra cost - Maintenance is friendly and helpful - Units are clean and well taken care of, apartment quality is fantastic - Club across the street can be heard through the walls on Thursday, Friday and Saturday nights from 10PM to 2AM - Office staff is uninformed/useless - Paid visitor parking, limited residential parking (do not believe employees who say they have a "deal" with the complex next door to use the parking garage, you will be towed) - Office staff often comes into office late and leaves early (which ordinarily is not a concern, except for when missing the delivery of your packages, see next) - Office staff often does not receive your packages (delivery personnel are not permitted to leave packages at your doorstep, so if an office employee is not present at the office during your delivery, your package will be delayed or sent back) - a major factor in my roommate and I's decision to live on Gaines was one staff member's claim that the club Recess had been shut down in July '14 because of city noise ordinances. This is not true because The Lofts on Gaines is in a business district, not a residential district, and therefore Recess is not required to keep the volume down To sum it up, the apartments themselves are wonderful, the quality of these units are among the best. Parking is tricky, but manageable. Maintenance workers are friendly, helpful and work quickly. The office staff is unhelpful and often misleads residents.
12/20/2016Benchmark Property Management
I have lived under the proper management of Benchmark for almost two years. I absolutely LOVE this management company, they have all been very professional and always quick to assist when needed. When I moved to Tallahassee two years ago, I was really concerned on finding a place for me and my dog that was quiet, comfortable and safe. They were hands on through the entire experience and any concerns I had they were quick to address and problem solve immediately. I would recommend this company to anyone moving to a new city and needs a great company to work with to make sure their needs are met professionally and appropriately! I am renewing my lease for the third year soon and I will say I am one happy tenant!! I have to make sure to mention Angela Barr, because she has been my realtor with Benchmark that I have worked with from the beginning. She is the BEST and anytime I have emailed her or needed her assistance specifically, she is quick to respond and assist when needed. She is professional, accommodating and will advocate for her tenants to make sure they are happy and satisfied, which is extremely important for me and let's me know she cares about her tenants happiness!:-) I am so happy that she was my realtor, because she has helped me in so many ways and thankful that she chose Benchmark for her career endeavors! Despite the negative reviews that I have read on here, I would recommend you try this company for yourself and I am sure you won't be disappointed!!
05/24/2016Hollaway Property Management Inc
Hollaway Property Management has an all-star team. I have been a tenant them for one year and they have never let me down. They make you their top priority and fill maitanance requests in a timely manner. My fiancé and I recently started looking for our first place, and, although we didn't know where to look, we knew who we wanted to look with: HPM. Harley and Toni, two of the managers, worked with us every step of the way, and we couldn't be happier with the results.We have now singed the lease to our perfect fit and couldn't have done it with this magnificent team. I highly recommend renting with this company.