154 Northern Lights Plz
3529 W Genesee St
Retail chain with a variety of signature home furniture, decor accessories & mattresses.
Home Depot® Patio
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I had a great experience. I showed up to buy a futon and had already found what I was pretty sure what I wanted from their website beforehand. When I mentioned it to the sales representatives they weren't aware of the particular item (the specific Mattress) I was talking about. Regardless, they took the time to lookup and find what it was that I wanted and were able to provide me with a lot more information than I had been able to find on my own. Apparently, their inventory changes quite frequently and due to their enormous selection it's hard to stay on top of it all. If you've ever been inside their show room you'd understand. They were very knowledeable about everything else that they had in the store which helped me to make the most informed decision. To top it all off, they couldn't have been friendlier or more professional and the entire process truly was very smooth, stress-free and very enjoyable. A special, 'thank you,' to both Renee and Terry for all of your outstanding help. I highly recommend.
My wife and I went to China Town, on Thurs. 6/1 and were greeted by Cassidy Backus, a design consultant, with a smile and very cordially asked if she could help us! We were interested in looking at a recliner sofa and a chair. She spent a while helping us thru the tremendous selections and gave us all the information we needed without any pressure to buy as we were only looking that day. Very helpful! We had several quotes from 2 other stores and decided to return on Friday 6/2 and met Cassidy who spent about an hour for my wife to decide on a sofa. I had already found the recliner chair, that fit me very good, which Cassidy had shown me on Thursday. We finally decided on the sofa and she made everything so easy when we made the final purchase. I would strongly recommend China Town to anyone because they have quality products and personnel to make you feel valued!
My wife and I were in need of a new mattress and we've heard good things about Syracuse mattress. We decided to make the drive to Syracuse and for us that's about an hour away. It was well worth the trip. We not only got a new mattress but really liked the foam pillows that they had. But they did not have them in stock and had to order the ones that we wanted. Instead of us having to drive all the way to the showroom again for the pillows they agreed to meet us halfway at 8 o'clock at night after they close. To me that really means customer service.
I drove an hour to see if the great customer service I received over the web from Erin was the same in the store - D&B did not disappoint. I was greeted warmly by the front desk and helped by Mary Grace. She was knowledgeable, pleasant and efficient. We had an idea of what we wanted and Mary Grace was a big help with ideas that complemented and enhanced our vision.Even though there are many furniture stores closer geographically, D&B distinguished themselves with service that will probably bring us back.
I had a great experience! I recommend this place to everyone. They have great furniture and really affordable prices. The sales representative that helped me was very pleasant. Her name is Dalcy. She is very patient and polite! I will go back there to do more shopping in the near future.
I worked with Denise in order to find a mattress for my first apartment! She was absolutely wonderful because she showed me some wonderful products within my price range! I would do it again in a heartbeat
These guys are great!! I did have to order one .. but it only took 3 days and it was HALF THE PRICE of every other store I went to! Very friendly and have a wide variety!! Definitely visit this place!
My husband and I had a great experience at Dunk and Bright. Marie was very helpful and patient with us as we made our selections. Will definitely go back in the future and ask for Marie!! Thank you!
Kaylene was very knowledgeable and professional answered all our questions. We will definitely come back. Thank you for your service. Julie K