Best 23 Hotels in Susanville, CA with Reviews - YP.com

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01/19/2014
By: fottesi.neni
Travel Inn
I travel a lot in my career and have stayed in enough hotels in my life. I have to say that Travel Inn is one of the BEST Hotels I /have stayed in. I had an issue I did not think I would ever have thought I would have. I travel with my dog and she is just like my child. As we all know that check in is at 2pm. I went to High Desert State Prison and was told I would not be authorized to bring my dog on the property I was lost for words knowing I am nor from the area I had no choice but to go in and hope management would allow me to checkin and pay the extra fee needed to check in. I spoke with management and he assisted me and without charging me a fee. I stood in front of him lost for words because I did not expect the response I recieved. He gave me a room and my visit was the best thanks to him. Then once again he manage to help even more allowing my dog to stay till my visit was done. We as individuals assume people Dont care or o they listen but he proved me wrong. Management managed to assist me and made my stay here the BEST ever. I want to thank him for all his understanding and allowing me to enjoy my stay and visig be the best and everything about the hotel allowed me to give it a 19 because if the customer service they show to their customers. I will be back in 6 months and I know this will always be where I will stay thank you Travel Inn for the best customer service.

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