Best 30 Dental Laboratories in Sunnyvale, CA with Reviews -
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By: Cynthia H.
D Sign Dental Lab
My office has sent several cases to this lab & I can honestly say they are the worse I've EVER had to deal with in my entire 7 yrs experience. They bring the cases past the due dates without any notice. Myself, my manager, and even the dentist have tried talking to them. They are quick to point fingers to say we never called to tell them when the case was due (when its clearly noted on their lab slips), not taking any responsibility for their poor service. They do not provide bags. Just Monday, our patient (that comes all the way from Hayward to see us) waited 3 hours past her scheduled appointment time for them to bring in her case. We called to remind them Friday & they said they would be here. At 9 am, "the driver is on his way". After our first call to check the status of the case, they just stopped answering the phone completely. Today we try speaking to them regarding another case for a patient that was due a few days ago & the person answering the phone says I have to call him back & if we are not happy with their services we can look for another lab. So we will but I still feel as though he could handle his business alot better. I do NOT recommend this lab to anyone.
Tips & Advices
Many dental technologists are trained on the job, starting with simple tasks and progressing over the years to handle more complex responsibilities as they gather more experience. Formal training is available, and it involves getting an accredited two-year associate degree. Dental technologists can also obtain certification, which involves passing a certified dental technician exam.
Many dental labs provide guarantees for their work, and they will replace or repair a product if it fails. The timespan covered by this guarantee varies from product to product. For example, screw-retained implant abutments often come with a 20-year guarantee. Transition crowns and bridges are usually guaranteed for up to two years.
Many dental labs offer pickup and delivery services. They will send a driver to a dental office for pick up, and, once the work is finished, they will have the driver deliver the product to your office. Many dental labs offer this service at no additional charge.
Patients rarely deal with dental labs directly. In most cases, dental labs communicate only with a patient's dentist, building products based on dental molds that the dentist has taken. However, a small percentage of dentists operate in-house dental labs, and in these cases, patients can communicate directly with dental lab technicians.
In most states, dental technicians aren't legally required to obtain certification. However, if a dental lab wishes to obtain certification, the lab must be supervised by a certified dental technician, or CDT. To maintain certification, a CDT has to commit to continuing education. CDTs can choose specialties such as implants, orthodontics, ceramics, and complete dentures.

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