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10/15/2014
By: Nancy B.
Kool Smiles
I have mixed feelings about this place. One visit everyone is so attentive and helpful; the next the doctor departs work early leaving the staff trying to figure out how to "doctor" the parents. On average we wait about 20-60 minutes from our appointment time, irrespective of how early we arrive. While they are very proficient in scheduling appointments 6 months out.. and ensure you are contacted for confirmation. Their "service" leaves a lot to be desired. Their patient chairs are in a back room.. where chairs are lined up.. what reminds me of an assembly line format... there's no picture taking of the area (nor are cameras allowed). I've taken my kids to other dentist who weren't so camera shy as apparently Kool Smiles staff are. Front desk service is hit or miss. The blonde lady usually has a smile while the African American female seems to be aggravated by our presence. When you can actually get a "dr" to talk to you about your child's visit.. hold on tight and ask a million questions as they seem more apt to take your insurance's money than to talk to patients.Of the 3 visits we have had at Kool Smiles... only one was a great one. The other two... were not so great. I'd recommend trying this place... and find out for yourself. It's cheap kid dental service... unfortunately, or maybe fortunately, it's not what I'd expect to receive as an adult... or I'd never go back there... ever!
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12/30/2015
By: Kelvin H.
Kool Smiles
My recent visit to Kool smiles in Sumter SC was a very pleasant experience. My daughter was nervous all day long about Goin and no matter how many times I told her that everything was going to be OK she remained un easy. So I explain to the assistant who called for her Tony Howard, that she had been nervous all day and all I can say is WOW! The patience and professionalism exhibited by Mr.Howard was exceptional to say the least. By the time my daughter was finished being seen, she had the biggest smile on her face. She was so relieved that it was nothing like she expected. Thanks to Mr.Howard and the rest of the Kool smiles staff my daughter is now looking forward to another cleaning. Thanks Kool Smiles!
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01/06/2017
By: Joshua C.
Kool Smiles
Dr. Pikus, assisted by Javon & Netra help my twin boys get some fillings and they did the appointments back to back and right next to each other! One of my sons did a great job but the other is a little more emotional. With the doc and assists help they worked with him to settle him down and even allowed me to be right ther to help in the whole filling process go a little smoother. I highly recommend this dentist office and their crew for their great help and hard work!
01/20/2016
By: Mary P.
Kool Smiles
I and my children attended Sumter kool smile it was important to be greeted by the amazing PC's Jalessa and Jennifer. They were nice and very friendly. And then to be consultated by Jewel made us feel comfortable. Upon arriving in the back Dr. Kilpatrick took her time with us and made the experience worthwhile. And then then the office manager came out of her office to make sure our experience here went well. I recommend this office to everyone.
01/30/2015
By: R F.
Kool Smiles
My I brought my daughter in because she was in pain. They allowed me to do a walk-in for her. Turns out the back her back teeth were coming in causing the pain, the dentist was so nice in explaining what to do to help her with the pain. When I brought my daughter back two weeks later for her normal cleaning appointment, the doctor and assistant remembered me. They are very nice & compassionate. My whole family goes to kool Smiles!
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10/27/2016
By: Alisha M.
Kool Smiles
Me and my children came to kool smiles and had to be worked in. Jalessa at the front was very friendly and was able to be a big help with my insurance (payment) needs Dr. Pikus and his assistant Javon were very professional and were able to give me clear direction and the nurses that delt with my children ( Ashley Netra) were very helpful in keeping them calm and satisfied during the procedure. Overall we had a great experience!
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01/20/2016
By: Candace C.
Kool Smiles
Both of my children had a appt. At kool smiles. My oldest daughter had some fillings and Dr. Darensburg did a excellent job and was so nice. Dr. Darensburg and his assistant Leslie performed my son's tooth extraction. I was very ���� about the whole thing but she exlplained everything to me and insured his safety. They went the extra mile and made sure he was very comfortable and kept encouraging him through the process.
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04/06/2016
By: Deedee B.
Kool Smiles
My daughters experience was great. This place has a very kool calm setting for all ages. Jennifer & Jalessa were both very welcoming with excellent customer service. If I had to rate them two I wouldn't trade them two for anything they treat people the way they should be treated with respect. We were both very satisfied with the service received today. Thank you to the whole Kool Smile team in Sumter,Sc----Niesha & Bella
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03/17/2016
By: Christy R.
Kool Smiles
My daughter had an appointment at Kool Smiles. The staff was so helpful and friendly. When we made it to the back my daughter's dental assistant Leslie and her dentist Dr Kilpatrick were awesome. You two really made my daughter as well as myself feel very relaxed. Thanks again for a great job. We have another appointment coming up soon, I requested to have you two again. Thanks so much. great job.
04/29/2016
By: Santana D.
Kool Smiles
My son Safari & I love Kool smiles! We enjoy every visit. I would like to give thank to Jalessa & Jennifer they have wonderful welcome & they show professionalism every time thnks lady's for treating me & my son like family��������! Dr. Kilpatrick & Sara her assistance they where excellent during every procedure with my son! They encourage him ��������������������. I love u lady's����
Tips & Advices
  • If a tooth decays and the nerves or pulp (soft internal tissue which helps teeth develop) become inflamed or infected
  • If a tooth is cracked or broken and nerves are exposed
This generally depends on any specific issues you wish to address with your teeth. There are toothpastes designed to whiten teeth, fight cavities, decrease sensitivity, prevent bad breath, resist gingivitis, and those specific to children (with lower fluoride content). There are also toothpastes that offer “complete” protection by combining aspects of many of the above toothpastes.
It’s recommended to get a professional cleaning at least two times per year.
  • Desensitizing toothpaste numbs the nerves in the teeth that can cause discomfort.
  • Mouth guard can protect against grinding teeth during sleep.
  • Fluoride treatment can be applied by dentists to sensitive areas to numb teeth and strengthen enamel.
  • Root canal can treat problems in a tooth’s core.
  • Surgical gum graft where a piece of gum tissue is removed from a section of the mouth to cover an exposed root.
Not everyone needs to have their wisdom teeth removed, but there are certain signs that can help you and your doctor determine if yours should be:
  • Wisdom teeth are pushing other teeth around, causing pain and misalignment
  • Cysts form around newly emerged wisdom teeth, causing jaw damage
  • Gums get inflamed and swollen, causing cavities and pain
  • Doctor determine from x-rays that wisdom teeth will cause problems in the near future

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