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03/31/2016
By: sunny26
Banfield Pet Hospital
Dr Carter and Dr Pettay are awesome! Both docs have helped with the care of my two dogs: Rocky and Peyton as well as my three cats: Frisky, Ming Ming, and Mercutio. We unfortunately had the sad task of putting down our beloved Frisky after 15yrs of life. Dr Carter was there to help us through that difficult time an she walked us through the process with much compassion and professionalism. Dr Pettay and Dr Carter have also helped us on numerous occassion's when our dog,Rocky has issues with seasonal allergies. They know just what to do to get him back to his normal self and feeling better. If you are looking for great vets,this is the place to go. The only negative I have to say about this practice is they can be quite busy at times due to the location. Other than that they rock!
03/18/2014
By: Kelly M.
Old Trolley Road Animal Clinic
We are sorry you had to wait for 45 min. Please understand that sometimes when an animal is sick, we like to make sure we cover all the bases to get them well again. That may take longer than the appointment scheduled time.
05/11/2013
By: caribear23
Old Trolley Road Animal Clinic
Waited for about 45 minutes very disappointed in this place felt like my time isn't valuable
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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