Palmetto Paws in Summerville, SC with Reviews - YP.com
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10/31/2012
By: kponoski
PetSmart
They take great time and care with your pets. They have a 100% Satisfaction guarantee, so if you aren't happy at the time of pickup, they can fix it or it's free. They made me another appointment for 8 weeks (which is great because I have a new baby and get side-tracked). The staff has a lot of patience....there are dogs in there that are so untrained and they still get the job done. Some groomer's are better than others though, so I stick with the same person.
09/25/2012
By: followthegoldenrule
PetSmart
We took our Cavashon to get groomed for the first time ever. We did not even recognize him when they brought him out from the back when we picked him up. He looked pretty ugly. This is our first dog that requires true "grooming" so I did not complain, as I thought maybe this is how it was suppose to be done. Well, once we got him home, I realized there were several areas that were cut so crooked that it looked terrible, not professional. I had to trim him here and there to level areas off! After paying $45.00, I did not expect to have to fix what they did. Anyhow, they automatically rescheduled him for another appointment without consulting me. When they called to remind me of this appointment I did not make, I informed them of my experience, they just said, oh, sorry. I found that interesting since they have a huge sign that said you don't have to pay if you are not happy with the results. I won't go back there. They were not friendly or kind, makes you wonder how they were with my dog when I was not around!
03/24/2010
By: junes62
PetSmart
I stopped taking my dogs to Pet smart to be groomed as they didn't seem to care about hurting them and the hair cuts were awful, I should have been warned as I was watching one of the groomers apply the stuff to stop bleeding several times while she was doing the pedicure.
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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