The Specialists in Sulphur, LA with Reviews - YP.com
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10/03/2017
By: Texas P.
Mead's Automotive
This business was convenient for us since we work in Sulphur and could easily drop it off and pick it up. When you are having to make repeat trips for the same problem ?? Convenience does not matter. The excuses made as this place kept our vehicle a month before, during and after Hurricane Harvey were outrageous. We only know this because THEY never update you on your vehicle and WE only called twice in the month. My vehicle is once again down there with the same problem they charged us 500 dollars to fix, please note the 3 hour labor time spent ON my truck they kept for a month. They were always puzzled the two times we called as to what the issue was? or waiting on Dodge to call them back since they obviously were now clueless as to how to get my Headlamps to work in low beam as well as high beam. John Wells, the owner is rude and makes excuses for his crews inability to do a job correctly....ranging from "well they were bailing water out of their house" or letting them go early on Friday when we called because NOW my truck hood is not closing right....after a month at Meads Automotive. Funny how all of Houston was back up and running....truly devastated by Hurricane Harvey they were....and John is still saying his crew is bailing their houses out....is why my truck wasn't fixed in a whole month. It's back down there for the same problem....but it will NOT be back there AGAIN. If you want unreliable mechanics who are clueless....and a man who makes excuses for them and rewards them on Fridays by closing up shop early?? Meads Automotive is your place. I forgave when we brought our Jeep and it died at the red light and the Mechanics had to push it with my husband helping back into the parking lot...to be FIXED...AGAIN. But, nope....no more wasted money or time...Reviews Matter...too bad I just now looked at all the negative reviews Meads actually has against them. Here's another for them. --I see where John Wells responded that his business had doubled? Tripled? Also inviting the disgruntled reviewer to contact him? We are considered a repeat customer as are our grown children...and have been as understanding as we possibly can be ....but this should have and will never happen to us again. Because WE will not allow it to, not because John Wells remedied a thing with regards to this matter--Todd and Elizabeth Green ...let's make it easy for you , John...as if I already didn't.
11/30/2016
By: Rich S.
Mead's Automotive
Very professional repair shop I broke down 1900 miles from home and John and Rich fit me in there very busy schedule. They even gave me a two year nation wide warranty. I would highly recommend this shop to anyone traveling. Todd Gilbert Billings Montana
10/11/2016
By: Darvis G.
Mead's Automotive
Rip off! $700 for a fuel pump on a 2000 model Chevy Suburban! They thought I was from out of town so they stuck it to me. I have just recently relocated here and it seems that this place takes advantage of out-of-towers, beware.... I'll never use this shop again! On the bright side, the work seems to be good and the appearance of the place is professional.
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10/27/2015
By: jared.baudoin
Mead's Automotive
I've been bringing vehicles here for years. My dad also brought his vehicles there. They have always done top notch work and are always honest and professional. Highly recommended.
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10/22/2015
By: Spencer T.
Mead's Automotive
Great people and great service. I have had multiple cars serviced here and they always do a great job. I recommend this business to all of my friends and family. In fact my uncle has a car there now! It is by far the best place in the southwest area to get your vehicle fixed. Stop by, you will see what I mean.
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