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06/04/2015
By: Paula L.
Pocono Well & Pump Service
I wish I could give 10 stars, 5 for Mike and 5 for John! These guys are awesome! After making several calls to various "professionals", I finally made a choice-in fact, I know without doubt it was the right choice! Mike personally answered my call in the morning and made arrangements to come out that same day. After pulling my well pump, it was discovered that I had faulty wire. John took the time to trace the wires to find the break, which avoided the extra expense of replacing the wire. Great service at a reasonable cost! These guys were honest professionals, and I couldn't ask for better service.
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06/12/2015
By: Gina C.
Pocono Well & Pump Service
I was very happy with the service of this company. Mike was very upfront with all the cost to fix the water issue I was having. I called him and he came the same day soon after I called. Great service and a great price. It was nice not to be ripped off and the job was done in a timely manner. Can't ask for anymore then that. I definitely recommend Pocono Well and Pump to anyone who wants the job done right!!
Tips & Advices
Though your tank can handle many gallons of water, too much water at one time can overwork the system and cause solid waste to enter the drain​ field.
To prevent pipe damage, call 811 before you begin any project that would require you to dig. A professional can detect which areas you need to stay away from. Remember, there could be more than just your septic system beneath your land - wires and cables may also run through your property.
A number of factors can cause baffles, lines, and pipes to break or crack, including:
  • Digging in the wrong place
  • Sulfuric acid or rust deterioration
  • Tree-root infiltration
Using a special camera, a contractor should be able to locate the crack or leak and replace the part.
Clogs or backups are usually caused by improper or too-infrequent pumping. Your tank is completely full, and solid waste is being forced through the outlet tee baffle and clogging it. Some signs that you have a clog include:
  • Wastewater backing up in your drains in your home
  • Foul odors in your home
  • Water draining slowly
Preventing septic system failure also involves keeping the drain​ field clear. Never drive or park over the drain​ field, and don't allow livestock to walk over it. Heavy equipment should also be kept away from this area.

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