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By: bigdave18629
Big Valley Ford Lincoln Mercury
I usually don't bother writing reviews as if I am become unhappy with the service I merely take my business elswhere. In this case, I am likely to not only quit buying from Big Valley but quit buying Ford's all together due to the service department. I have purchased Ford's my entire life, and 7 vehicles from Big Valley in the past 10 years, yet am treated like a 3rd class citizen. I actually was treated better at Kia when I went to a dealer on a $15k car that I did not even buy from them then I was at Big Vallery after have spending well over $200k, hard to get an appointment set up, hard to get a loaner car, paperwork not ready when I got there, two of 3 problems not fixed and the so called valet stopped to talk to others while he went to get my car, knowing I was standing there waiting. This is not my first challenge with the Big Valley service department but it may well be my last, and since they are the only Ford dealer that is local, probably my last dealing with Ford. One of my specific problems was with the alarm system in my truck (F150 Platinum) which kept going off on its own, the explanation to me after 2 years that I might not know how to use it (really, after 2 years of it working fine, just call me a moron) so they guarantee it works, in less than 1 hour of having it home, it goes off 3 times and I can no longer set it at all. The moisture on the insde of my windshield must not have been real either, that must be why my headliner is soaked and there is water dripping from the passenger side handrails and filling up the cup holder in the door on that side. GREAT WORK....the problem is that the service is so bad and that I have so many other things to be doing that I might just live with the problems instead of dealing with the headache of getting them fixed. Not only have they lost my business, maybe this review will hit home for them in other areas as well. It is unfortunate because I actually liked the sales process (cant say that often) but being treated like gold at the Volvo and Kia dealers and like dirt where I have spent the most money, does not sit well. As much as it pains to me to say....Chevy here I come....
By: Katusha H.
209 Motors
My name is Tiffani Hill I bought a crystler pacifica October 5th 2015 from 209 motors. I payed cash and was very nervous just because saving up the money the vehicle i would be buying would have a lot of sentimental value to me. I was looking for a reliable 6+ seater that wasn't huge. Jose Garcia was the sales man he found me car within 20 minute of being there. he walked me threw the hole process even found me a vehicle with a warranty witch was a must on my must have list. Jose has been so honest and open he has answered every and all my questions, i even reached out to him after hours in a panic and he still responded via text, i have felt so good about this car purchase. Its a good car i love it however, the costumer service i received made it so much better even when My check engine light came on he quickly got me scheduled and my car fixed. then 5 days ago my engine light came on again and because it was so close to my warranty expiring Jose talked to his manager and got me an extended warranty, I think the check engine light ordeal would have bothered me due to my car being less than 30 days old however, i feel confident in Jose and because of that i'm not worried. I will definitely be back when i need my next vehicle, and refer people and have them ask for Jose..
By: Leono B.
209 Motors
The day my wife and I walked on the lot of Baba Cars I was expecting a pushy, unscrupulous salesman, much like the movie "Used Cars". However upon meeting the salesman Roy I was pleasantly suprised. Roy was cordial, polite and professional and at no time did my wife and I feel that we were being pressured into purchasing a car we did not want. Roy let my wife and I peruse the lot of vehicles undisturbed but made himself available in the event we had questions. Furthermore, when it came to closing the deal, Roy was a man of his word and followed up with the due diligence the items we negotiated into the final sale of the car. I also had the pleasure of meeting Les, and like roy, I found Les a man of his word who ensured that my wife and I were completely satisfied with our purchase.Car salesman typically hame a reputation for being pushy and dishonest but that was definetely not the case with Roy and Les. Roy and Les made what could have been a long and aggravating afternoon into a pleasurable, no hassle car purchasing experience. Job well done Baba Cars!
By: Dar N.
209 Motors
Les and Roy were a great help to my wife and I. We were looking for a car big enough for our expanding family, and they really came through for us when we needed them the most. They set us up with the perfect car that was very affordable, and not a moment to soon since our family expanded a week later. We were able to also feel totally at ease since they are firm believers in a CarFax report. Les and roy are the greatest, no pressure, easy to talk to with, very trustworthy salesman we've come into contact with. After our very positive experience at U. S. Motors, I have recommended all my friends and family members to check this place out. I highly urge people to go see Les and Roy so they can have a nice, relaxing experience while getting a great deal.
By: Dulci K.
M & S Motors Inc
# years ago we went to M & S looking for a mini-van. They just happened to have the make and model I wanted and at a decent price. We had already been all over Stockton looking and while 2 other lots had the same van their prices were higher and we were unable to qualify with their loan company. M & S were very helpful, they had several loan companies they worked with and were able to deal with us. We got the van at a monthly payment we could afford with a down payment we had and were very pleased with the experience. We paid off the van 2 months ago and if we neede to get another car we would go back to M & S.
By: Miguel B.
209 Motors
I just wanted to thank you for all of the great service that you gave me. I got a very fair price for my trade in and I felt that we were able to negotiate a great price for the 2006 Cadillac SRX that I bought from you. I was so pleased, that I came back two days later and bought a second car (2006 BMW 330i) to replace my Toyota Camry. I am also impressed by the fair price of your extended warranties. I would certainly tell anyone thay Roy and Les will give you a fair deal and thay they don't mind letting your mechanic check the car out completey before your purchase...Great job guys!
By: Jax B.
209 Motors
I normally don't write reviews, but after searching for days we finally were able to purchase the right vehicle Thanks to Jose. Jose was very patient and knowledgeable. Most of all, I really appreciate his honesty, 98%of salesman just want to do just that, sell the vehicle. Jose had lots of patience with us to where we were able to contact him after work hours if we had questions. I would highly recommend THIS DEALERSHIP to anyone looking for a vehicle. We'll definitely be going back to Jose for our 2nd car in the near future. Thank you so much Jose for all of your help!!!
By: photogalpam
Big Valley Ford Lincoln Mercury
I was rear ended less than 1 mile from Big Valley Ford and the collision center manager happened to be driving by shortly after the accident happened. He was such a comfort to me. He took photos of my vehicle for my insurance company and explained the entire claim process to me. He never solicited Big Valley to me, but after such care, I absolutely had no doubt where I wanted to take my car for repair. They arranged a rental car to be dropped off for me, and the repairs were completed in just 3 days. My car looks new again. I would highly recommend Big Valley fo everyone!
By: Corinaa L.
209 Motors
Thank you Les Malsam for your help by agreeing to help us with the cost of the repair. We do appreciate your attention to this matter and it was handled professionally and I would highly recommend your company because of your service. I would also like to thank the owner for understanding the situation by relieving some of the stress we had because of the repair. Thank you again for taking the time to assist with the situation. I hope to continue a good relationship with Baba Cars and we do plan to buy another car soon. Have a great day!
By: adultmg
M & S Motors Inc
I bought my 05 Saturn VUE here. Jaime helped me out. About 2 months ago my cruise control stopped working on my way back to Stockton from the bay area. I also noticed my transmission seemed to be acting weird... I got back into town went right away to M&S and told them what happened. They had there mechanic take it to a shop and they replaced a module and my cars been running fine since. I drive about 300 miles a day with it... A few dozen oil changes, 4 brake jobs later and a set of new tires and its still running great!
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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