Smittys Floors in Steubenville, OH with Reviews -
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By: S E.
Smitty's Floors
1st trip was good selection, good pricing, fair service. 2nd trip was closer to closing, just couldn't get there earlier. Took a bit to get someone to help me, should have known then.... Had everything picked out, was asked when I wanted it, said I wanted to take with me then. As he turned his back on me I heard, it's almost 7:00. I said, well then I guess I'll go somewhere else. He let me and my 4 rooms worth of flooring walk out the door. I won't be back.
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By: brokenhfarm
Smitty's Floors
Horrible, rude people! Horror customer service from the start. Late to measure, didn't call me with quote within 24-48hrs as promised. It took over 96hrs and I had to call. I made an edit to my order and instead of getting back to me the next day like Smitty told me, I ended up having to call a second time and it took a total of 4 days to get a require!Then scheduled an install between 930-1130. I had to call to confirm and get told they wouldn't get there til 10-11 and it would take til at least 3p! I went in to get a refund and he and the women working there were incredibly rude and nasty. He tried to short me $50 on my refund too.

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