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09/24/2016
By: bookit
Verizon Authorized Retailer – GoWireless
I must say that the two guys working were very friendly however they put on a tempered glass on the screen of my new phone without telling me i was being charged for it. I was told how much I would have to pay, which seemed like a lot to me because I was only supposed to pay the tax on the phone. when I signed the exchange agreement and was about to look at the bill the sales person quickly took it from me and then put it in my bag. when I looked at it in the car I saw they charged $39.95 for the tempered glass screen cover. I'll be contacting the manager/ owner next week. you can't just put something on someone's phone without asking if they want it.

Just a moment...