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1.Cornerstone Animal Hospital
1259 W Lingleville Rd
Veterinary Clinics & HospitalsVeterinariansVeterinary Specialty Services
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I had a medical emergency with my 6 year old dog last night. My normal vet is Animal Health & Medical and I love them, but last night when I called my normal vet they were already on an emergency and my dog could not wait. She looked like she was having a stoke her whole right side was lagging and she couldn't walk. So I called Ark Veterinary Hospital after I have already called 3 other vets that were also busy, the woman answered the phone and I asked her if there was a vet on call tonight and she gets snippy with me and says "EXCUSE ME" so I asked her again then she asked me if I was a patient there and I told her no I am not. She replies with, "well you need to call your normal vet to see if they have someone on call." I then replied, "I already have and they are busy, I need someone now." This is after I have already told her that I have already called 3 vets including mine. Then she rudely says to me, "Well there are already 3 people that are pending to speak to the vet and they are actual clients of ours so they will come first." After she said that I replied, "You know what I will just call someone else!" and hung up.I apologize for the horrible grammar and long story but I am OUTRAGED! How could a professional talk to someone like that! I was in so much pain not knowing if my dog is going to make it and you basically just give me a slap in the face for not being a patient there!
Great, caring service. Much better rates for the services too.
- Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
- A book detailing pet first-aid steps
- Copy of medical records
- Nylon leash
- Muzzle (only use if pet is not vomiting and has no difficulty breathing)
- Absorbent gauze
- Nonlatex disposable gloves
- Nail clippers
- Digital thermometer
- Sterile saline solution
- Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
- Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
- Medical records
- The type or brand of food the pet eats
- Medication (including flea, tick, and heartworm medication).
- Fresh stool sample
- Vomit sample
- Video of the pet engaging in abnormal behavior
- Substance the pet may have ingested