Cornerstone Animal Hospital in Stephenville, TX with Reviews - YP.com
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07/14/2015
By: Sam D.
Ark Veterinary Hospital
I had a medical emergency with my 6 year old dog last night. My normal vet is Animal Health & Medical and I love them, but last night when I called my normal vet they were already on an emergency and my dog could not wait. She looked like she was having a stoke her whole right side was lagging and she couldn't walk. So I called Ark Veterinary Hospital after I have already called 3 other vets that were also busy, the woman answered the phone and I asked her if there was a vet on call tonight and she gets snippy with me and says "EXCUSE ME" so I asked her again then she asked me if I was a patient there and I told her no I am not. She replies with, "well you need to call your normal vet to see if they have someone on call." I then replied, "I already have and they are busy, I need someone now." This is after I have already told her that I have already called 3 vets including mine. Then she rudely says to me, "Well there are already 3 people that are pending to speak to the vet and they are actual clients of ours so they will come first." After she said that I replied, "You know what I will just call someone else!" and hung up.I apologize for the horrible grammar and long story but I am OUTRAGED! How could a professional talk to someone like that! I was in so much pain not knowing if my dog is going to make it and you basically just give me a slap in the face for not being a patient there!
12/04/2014
By: Tracy Y.
Ark Veterinary Hospital
Great, caring service. Much better rates for the services too.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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