10/14/2015Super 8 Motel of Staunton
my biggest complaint about this particular site is was the service. I got in late, after 2 am, and when I got to the continental breakfast at 910 am, the food was still out, the hotel clerk appeared to be about to put the food away. Since it was still our I began to fix me a plate. The hotel clerk, instead of allowing me to do so, began to put the food away right in front of me. I didn't feel welcomed and felt like I was stealing. I said something to the clerk, who then raised his voice, and even at one post threatened to call the police on me. I left the food and the facility shortly afterwards. I will never use super 8 again.
This was the most filthy, nasty and disgusting room I've ever seen. It was so terrible that I requested they come to my room to look at it. I pointed out the floor in bathroom, the light switch, the walls, the doors and did I mention the BLACK MOLD? I asked them to send someone to clean the room. He got very defensive and said there was nothing wrong with the room and it would take a couple hours to get someone there (no one ever showed up)! So I went to a store,bought cleaning supplies and went to work. I did, however, only clean the doors by cleaning the words "clean me" on them (see 3rd picture). You ask why we didn't just get our money back and leave? First because he wouldn't refund even 1/2, and second, my husband was extremely ill and in too much pain to be moved. Please, for your own health and well being, DO NOT STAY HERE!!!Sincerely,DianaP.s. I gave it one star because it wouldn't let me give zero!