Terrible daycare provider. I had found Lilia, whom is the daycare owner of happy face daycare in the yellow pages and decided to call and ask her if she was part of the voucher program. She said yes so I made my way to her daycare and decided to use her services using the voucher welfare had approved me for based on my low-income. I had taken an unpaid leave of absence from work to find adajate care for my child, which Lilia was aware of. After signing a contract and my child attended her daycare for one week, I decided to return to work. A few hours before I had to report back to work, Lilia called my phone to tell me the voucher, which she was aware of the amount they paid long before I came to her daycare, does not pay enough and all the other parents that are part of the voucher program pay her extra on the side and if I did not pay her the exorbitant amount of money she demanded, on top of the money the voucher program pays her, that I cannot bring my son in as agreed upon. Due to her lack of consideration and complete disregard to my financial situation and contract we signed, I was forced to call out of work and ultimately resign from my job because I had to begin the process of finding a daycare for my child all over again. Eventhough welfare was paying Lilia, I decided to remove my child from her daycare. She is money hungry and will try to manipulate you to believe she is the best daycare there is and when she thinks she has you she goes against the contract and tells you she wants more and more money. She is a scam artist. Also, I witnessed her husband handling children in her daycare. I requested paperwork on every person cleared by the state to be apart of her daycare but was never given any. My child is non verbal so it is imperative that I know who is coming in and out and handling my child at all times. Being a single mother with limited income and resources, this was a terrible experience.
My sweet boy has been in the hands of the wonderful staff of this daycare since he was 3 months old. Leaving a baby at that age was tough but knowing that he was well looked after and cared for made the transition easy. The amazingly professional and nurturing staff members on Playgroup have accommodated my son's schedule, genuinely kept him engaged, and really made him feel loved and nurtured. These ladies are very responsive, the provided me with updates about my son and brainstormed ways we can accommodate his ever changing needs. I saw that they were responsible with their duties, always taking refresher courses in safety. If you're looking for someone to care for your child in a meaningless and genuine way, I highly recommend Playgroup Experience.
My daughter has been going to this new daycare for 2 months and she just loves spending time with Naomi, the owner of this wonderful homely daycare. Unlike other crowded and congested daycare, Naomi's house is just perfect for kids like mine. She is well organized, maintains a clean environment every time, keeps a track of every single detail that my kid has done throughout the day, sends me pic and videos often to ensure that she is safe and happy while I am at work, cooks fresh meals and feeds her until she became independent which she is now. The most important aspect of her daycare is that she allows only few children at her daycare so that she can give more attention to all of them. Her approach is so professional that you would trust her just like one of your family member. She is a caring and a loving mother who takes care of her own daughter at the same time as she watches over mine. As opposed to other daycare centers where you have a list of items to be sent, she only asked me to get her change of diapers and a set of dress every time I drop my kid which is so convenient. If you are looking for a home based daycare and wants to get all the attention your kid misses when you are away, Livi's daycare is your choice!!!