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By: Tommy J.
Jojo's Auto Parts
I went there yesterday morning, after spending the weekend at the home of my elderly, widowed mother-in-law, to get air in my left front tire, assuming a slow leak. After making it to the automobile dealership where I work, in Hudson County, NJ - as the Finance Director - I had the tire "fixed" by my service department. Unfortunately, the one "plug" installed didn't resolve the issue of a second hole, in close proximity to the one "repaired" by my dealership. I left the dealership, late last night, only to watch a progressive reduction in the PSI reading for this tire, en route to revisiting Tottenville, Staten Island. So, after going through a couple of cans of "Fix-A-Flat" and three stops to put air in the tire, on my way to the palatial home of my "better-half's" affluent family and spending the night there for the "umpteen hundredth" time, this morning I drove to Jo Jo's on Page Avenue. All of the men working there were friendly and efficient. The technician who fixed my flat tire, with a properly installed patch, was in the midst of patching the tire on a Mercedes-Benz when I arrived. He rapidly completed that repair. Then, he took care of patching my tire, all within approximately 25 minutes. I am glad my unfortunate experience, with my own dealership's service department, didn't happen to one of my customers. I'm equally glad that I had Jo Jo's in my mother-in-law's neighborhood, to go to when I needed a quick and professional repair, on the spot and with no fanfare and zero aggravation. Anyone who would think that $17 for a properly-done tire repair is too much, in my opinion, is clueless. These people are friendly, efficient, and competent. What more could anyone ever hope for? I strongly recommend anyone in this area of Staten Island, who needs automotive repairs or tires, to give Jo Jo's an opportunity to make them a fan. A generous tip - to the technician - was clearly called for, in my case. Now, I know why - every time I drive by 125 Page Avenue - Jo Jo's always appears to be "busy" with a car, truck, or SUV on every lift and several vehicles in their parking lot. Apparently, they do a lot more than fix flat tires, with the same high level of professionalism and friendliness that I experienced, for a host of people who come to them with a wide variety of "mechanical issues" that need immediate attention.
By: April P.
M.G. Auto Center Inc.
These guys are the best! I trust my car with only their shop! Have been using them for 17 yrs. now, and my husband and his mother many more.To be honest , sometimes you have to wait a couple of days, but its worth the wait. They are in high demand. I believe because they are honest, fair , loyal and all around great people...good luck finding that today in any business. Once I went on vacation, and while I was away my husband decided to surprise me and get some work done to 'MY" car. Then I realized that MG Auto was not open, because they were on vacation. I lost my mind when I realized he had taking my car somewhere else. He said "I was trying to do something nice." I said "Its like taking me or the kids to another Doc" They are NOT all the same. Please dont ever take my car to anyone else! We were over charged and I also felt violated. Wanted to share this story, to get the message out there. You put the lives of everyone that goes into your vehicle, so dont just let anyone touch it that you dont trust. My family would like to thank for many years of dedicated service to the whole crew over at MG Auto. One of the things in my life that I could bank on. Great Job Guys! April and Saint Phillips
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By: Simon B.
Xclusive Auto Leasing
Hi Everyone,This is the second time I use services of the Xclusive Auto Leasing to lease my car and one thing I noticed is that they are consistent in providing outstanding services to their customers. Giving you proper advise in choosing your vehicle, not pushing you to get something you don’t want, making return of your old car without any delays or problems, and delivering your new car to the place of your choice in a mint condition as if you just picked it up from the dealer yourself. My second car was delivered to my work place this February and despite the weather conditions these days it was clean inside and out. Gave me a small tour of the car’s operation and service. I was recommended Xclusive Auto Leasing by my brother who now is going to get his 3 car from this place. I recommended this place to my friends who also share my excitement about this place.Anyway, I just want to share my experience working with Steve Volotskiy and recommend Xclusive Auto Leasing to anyone who’s looking for a car. Steve has all the possible options from regular to high end luxury car and in any case you will treated as royalty. SB
By: Nicole C.
Xclusive Auto Leasing
I recently purchased a car from Xclusive Auto Leasing. Don was my salesman and he provided absolutely exceptional service. He was attentive and completely answered all the questions I had . Don went above and beyond to ensure I received the best package available. He was very considerate and offered great rates. The deal I received was immensely better than any other dealership was willing to offer. The whole process was extremely easy, as Don did all the legwork. I will definitely recommend him to anyone in the market for a new car. My car is beautiful and Don was able to find a vehicle that provided all the ammenities I was seeking. Don worked really hard to make the car fit my budget, which I know was an arduous task. Still, I walked out with a car that exceeded my own expectations. I am very happy, as I had leased cars prior to this, and always found the process to be difficult. This leasing experience was painless and, most importantly fruitful. I highly recommend exclusive leasing and Don especially, to any prospective lessees. You will surely be amazed with the caliber of service he provides.
By: janeanderson357
Wave Street Auto Body
After picking up my new 2013 Cadillac XTS that same weekend I had a front end collision Saturday night on the Staten Island Express Way driving towards Brooklyn. After being towed off the high way, by the rudest tow truck driver I've ever met in my life, a friend of mine told me about Anthony at Wave Street Auto Body. After contacting Anthony and meeting with him, he immediately arranged for a tow truck to remove my car from the shop it was at and rental to come pick me up. When I got to the shop, I met with Jay and Anthony and they put me at ease about the damage and assured me that my car would look and drive as good as it did when I first picked it up from the dealer the week before. Anthony sat down with me and together we called my insurance company and put a claim in. Exactly twelve days later I received a call that my car was completed. I couldn't believe it when I picked it up. I must say Jay and Anthony are men of their word, I picked up my Cadillac just like the day I got it from Maguire. Thank you Anthony and Jay at Wave Street Auto Body..
By: Gerard wagner ..
Island Hyundai
There's probably not enough room to write my wonderful experience here but I'll try to keep it short. I've been a loyal customer with Hyundai for the last 12 years. The service I received from stepping into the showroom was exceptional!! I was greeted by Matt Delise the salesman who was extremely courteous, honest, and knowledgeable with the Hyundai brand. I can't say enough!! Then, I was greeted by Chris Belicchio the manager, and made me feel like I knew him for a lifetime. At a time of financial concerns he was able to match me in a vehicle within my means without making me feel uncomfortable. Rocco Trentacosta the finance man got the deal done with much hard work and determination. My hope is that these fine employees receive the credit they surely deserve. Upon this visit it is my promise because of these gentlemen that all my future vehicles, and all my references to friends, neighbors, family,etc will be to Island Hyundai without question!!! All the continued success and best of luck!!! Gerard Wagner
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By: Mark C.
Xclusive Auto Leasing
I think the worst part of car shopping is when you have to go to the dealership. The hours of inconvenience, the hard sell, the haggling over price, then the hidden fees the whole experience is usually a nightmare! The idea that Xclusive would eliminate that headache and offer a competitive lease rate seemed too good to be true but I figured it was worth checking out. I did my homework, read all the unbelievable reviews, found the car I wanted, got my numbers together and gave them a call. This is going to sound crazy but no exaggeration next to marrying my wife it was the best decision I’ve ever made. Steve the owner is outstanding, he turned what was once a terrible process into a pleasure. I got a better car and model at a lower rate than I ever could have imagined all delivered to my house! It was a phenomenal experience and I’m literally a customer for life! Never go to a dealership again! Make your life easier, save money, and get what you want hassle free! CALL XCLUSIVE!
By: Jerel C.
Xclusive Auto Leasing
Sal went above and beyond in helping me find a car that fit my needs and budget. It was the first time I was leasing a car and he walked me through all the details. Not once did I feel like he was hiding anything from me; rather, he was very easy to reach through phone, e-mail, and text. For example, I was concerned when the car didn't start (the steering wheel was locked) but Sal was more than happy to help me find a answer, even late at night. I also had issues getting documents to my insurance agent and Sal offered me the use of his fax machine. I was afraid that once I had signed the lease, the kindness I was getting would soon be replaced with curtness. Rather, I was pleasantly surprised that when I went over, it was apparent that the whole team knew who I was, not just Sal. If you're looking for a small company who can provide you the one-on-one attention you probably need in making a car decision, this is the place for you.
By: Robert S.
Xclusive Auto Leasing
This was my first time moving away from a dealer and trying my luck with an Auto Leasing Company. A buddy of mine used Xclusive and told me that I should try it. We contacted Abe on a Thursday night, I told him the car I was interested in and he blew me away witht he price. I went to see him on Saturday and in 15 minutes agreed on a purchase. The car was delivered on Monday afternoon and after about 20 minutes I was out the door driving away.Abe was fantastic, not pushy at all, extremely professional. I usually dread going to buy a car, I hate the whole process at a dealership. There's no fighting here, there's no "let me talk to my manager". It was the easiest most stressfull sale that I have ever had buying a car. Safe to say I will not be using a dealership again.Thanks again Xlusive and Abe!! Will be seeing you guys in the very near future.
By: Steven goffin ..
Island Toyota
I couldn't be happier. I just turned 36 and this was my first new car and leasing experience. Dennis Pustylnikov at Island Subaru in Staten Island, NY could not have been a better sales person. I walked in after lunch on a Tuesday afternoon and asked for Dennis. I drove off the lot in my beautiful, manufactured in Indiana, 2017 Subaru Outback at 6:30p. I was covered top to bottom with insurance, registration and an excellent working knowledge of my new car. Dennis had great knowledge and bedside manner. He personally checked out my trade in vehicle, transferred my existing license plates from old to new car and made sure I drove off the lot to my favorite music streaming from my phone. Thank you Dennis Pustylnikov at Island Subaru. -Steve Goffin, Super Satisfied Customer
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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