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By: Rita L.
Enterprise Rent-A-Car
Overall the experience was fine. However, there were bumps. The car I received was dented, cigarette holes in the seat, door very creaky, and it was slighty dirty. Later I found out the car's tire was bad and the wheel would shake if I went over 50 in the car so I took it back. The CSR was awesome and exchanged it but there was no tag on the car so I got a ticket. They informed me that they would take care of it which was awesome! Upon returning the car, there were several workers sitting down and talking and discussing thing amongst themselves. When walking in I was greeting with silence and looks until someone came around the corner and greeted me. The individuals sitting down were discussing things loudly. They were very unprofessional as they laughed and 1 male went back and forth behind the counter to the front a few times showing pictures on his phone over and over. This 1 part brought the company down a notch and I saw them as being very unprofessional.
Tips & Advices
Although special insurance isn’t always legally required for a moving truck, all auto insurance providers and moving specialists suggest you buy the special policy from the moving truck company. This is because most auto insurance policies have exclusions for covering vans and trucks over a certain size, and also because auto insurance will not cover the personal property inside a moving truck.
In order to drive a rented moving truck, a person must be on the rental agreement. Just as with rental cars, getting another driver put on your rental truck agreement may carry an additional fee per day.
Moving truck rental cost does not include the fuel cost. Make sure to find out from the rental company if there is anything to know about the type of gas the truck requires, as well as the location of the gas tank.
The rules about moving trucks and weigh stations vary somewhat by state. Some states do not require trucks to stop if the occupants are doing a personal move, not commercial moves. Others require all commercial trucks to stop, regardless of what they’re calling. When in doubt, stop.
Yes, pets are allowed in some moving trucks. However, all moving companies clearly state that renters should not put pets in the cargo area, and that pets should be in a transport carrier or properly harnessed for everyone’s safety. Moving truck rental companies all have clearly posted pet transport safety tips that you should review before moving day.

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