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By: James H.
Del's Automotive
I am a Prius owner and have never had a problem with the car since I bought it. 182K miles and only a water pump and one set of brakes since I bought it new. Last week, I had the kiss of death for a Prius owner. The main drive battery had died. I went to Rosner Toyota who analyzed the problem in about 15 minutes. (Cost me $118 for them to tell me that my battery was dead) They quoted me a replacement price of $4,200 which included six hours labor. I went to Del's and for the same service received a quote of $2,300 which included three hours labor. Not sure why the dealership is doubling the labor hours, but it just left a bad taste in my mouth. I dropped my car off at Del's on Friday, and one of the folks there drove me back to my home. I picked the car up the following week and the rest is history. Everything works perfectly and I expect to get at least another 180K miles out of this battery. Thank you again Del!
By: Paul S.
Progressive Automotive
Mr. Porsche2 needs to check who he is writing a review about. I have worked for Progressive Automotive and Tire for almost 15 years now and I personally will admit and take care of any damage that I have done to anyone's vehicle. I take extreme pride in my work and strive to never do any harm to customers vehicles. Our location at 60 Doc Stone Road is located off of Garrisonville Road next to a Giant grocery store, Century 21 realtor, Goodwill donation center, and other stores like Enterprise Rentacar, but we are not located next to a body shop. I believe Mr. Porsche2 is referring to another location and needs to consider changing his review. Thank you.
By: Sharon L.
Jeff is a stand up guy. We contacted him via email when we located the car we were interested in. He responded promptly and answered all of our questions. We went to meet Jeff and view the car. The car was clean and free of dents or scratches as advertised. We received a friendly greeting upon arrival and he was not the usual pushy salesman. He allowed us to test drive the car and once we returned he simply asked if the car met our satisfaction. We pointed out a few items of concern and he simply stated that he would have it corrected. We were totally impressed with his service and we will definitely purchase from Jeff again!
By: Albert T.
Progressive Automotive
I go to Progressive Automotive all the time, have been for years. I have five vehicles that they take care of. Billy is a straight shooter. He works hard and has done a number of minor repairs at no charge. I have been living in Stafford for 17 years and I highly recommend Progressive Automotive on Doc Stone Road. As to the person with the Porsche who is complianing, to my knowledge there is no, nor has there ever been, a body shop near the Progressive Automotive on Doc Stone Road. I think they are confusing places. If you are going to complain, at least get the right place. Go see Billy you won't be sorry. - Al Tierney
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By: Mariner C.
Del's Automotive
I have been taking my vehicles to Dels for more than thirty years. They are the best automobile service in Stafford (and probably in Virginia). Their work is complete and comprehensive and they take the time to explain what is needed and why. Take it from an old retired aviator and long-time "car nut"…, if you are looking for honest and reliable independent automobile service in Stafford, look no further. Don’t waste your time and money at the Dealer’s garage; Dels is the place for superior service for your vehicle at reasonable prices.
By: Linda A.
Kaz Automotive
I have been going to Kaz for a long time and have never had a bad experience. In one instance I went to Kaz for a heating problem. They were having problems diagnosing the problem and sent me to the dealsrship. So I went to the Audi dealership was told the problem was the thermostat. I had originally told Kaz the thermostat was the problem so Kaz put a new one in for free. This was a $600 repair. Also I have never had a problem with anyone at the service desk. I found the staff knowledgeable, friendly and efficent.
By: Lauren A.
Was looking for a second vehicle as a commuter. Did some research found a vehicle online. Emailed these guys they were very quick and responded pretty quickly. Set up an appointment test drove the vehicle. Everything went well on the test drive. Signed paper work and drove off. They did all of my DMV paper work also. Great experience was hesitant to buy from a used car dealership, but these guys were very honest and their vehicle are pretty good. Thanks Shaw and Carstar for everything.
By: G. S.
Stans Repair Inc
Most honest, best, "get-it done right" service in town. Took my car to a place in Fredericksburg that said I needed $800 dollars worth of work. I sought a second opinion ... Phil looked over the car and verified it was fine. He's done all the work on the car since and it's been running great (for five years now; and it's a 11 year old car). Professional and cares about the maintenance and safety of your vehicle. HIGHLY RECOMMENDED!
By: Justin P.
Del's Automotive
I am relatively new to the area, and needed a good mechanic for my three vehicles. A neighbor recommended Del's and I was very pleased with the service, professional integrity, and quality of the work. When a customer saw me leaving in the parking lot and told me that the owner, Chris, his wife, and Brian were extremely helpful to him for all his car needs, I was sure that I found a new auto service center for years to come.
By: Adam J.
I came here to buy a car for my son. They make you feel very comfortable and confident when in the cars. The staff was very helpful especially Jeff, he took me to test drive all the way to my town he took his time to help find the right car, they also let me take the car to the mechanics for them to check it out. Ended out purchasing and my sons loving it! I bought it 3 weeks ago and no problems! Thank you
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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