10/05/2017Li'l Tykes Childcare & Learning Center
My spouse and I visited this center for a tour and loved everything about the center and we enrolled our child here based on our tour. Unfortunately for us it was all down hill from there. After a short stay at the center we decided to pull our child for several reasons including but not limited to the following:1. our main reason was because the teachers were completely disinterested in our child at drop off and never greeted us with a hello or even a smile at drop off. This was our first red flag, dropping off your child is hard enough on both the parent and the child and for the teachers to not be warm and embracing towards the child and to not say hello to the parents is completely inexcusable in my book and it made me wonder if they arent warm and embracing at drop off what goes on during the day?????? Similarly, they rarely said good bye to the child or acknowledged the parent at pick up and this was not an isolated incident as several people picked up and dropped off my child and we all had the same experience. the Teachers were often on their cell phones also and not paying attention.i should also note that on the days the Director would be in or around my childs room everything was different and perfect the teachers were embracing, welcoming, pleasant and attentive but the director was only at this room at the same time as me maybe 2 or 3 times... its a shame because they have staff that know what they are supposed to do but as soon as their supervisor isnt around they dont care. 2. we noticed when a toddler was sick and had a running nose the staff were not cleaning their nose and lips and would just let the mucus run and build up.3. their daily report notes are a disgrace - they fill out one sheet, then photo copy that sheet and then give that sheet to each child's parent and pass it off as if it is a unique note about your childs day. also the daily sheet is very uninformative, the sheet says nap then they circle yes or no, also similar for diaper changes it reads diaper changed (or something similar) then a yes or no. I am sorry but i want more details, how long did my child nap and at what time? how many times was the diaper changed? did she have a BM or no? this is really basic stuff that is lacking4. my child came home from lil tykes with diapers full of urine more often than not5. 1 morning I noticed a child in a highchair with cheerios covering the entire table top portion of the high chair and there was not any teachers paying attention to the child at all or even in close proximately to the child. this was was the moment that i realized i have to pull my child from here. aside from giving a child a portion of food that was total ridiculous seeing that toddler alone sitting in a high chair with zero supervision was it for me. Bottom line is my expectations were that I was paying professionals to help my toddler learn and grow in a loving, embracing, nurturing and professional environment but I felt let down in every single way from this center. I struggled to write this as I do not ever want to write anything that could hurt anyone's business but I ultimately felt it was my civic duty to notify other parents of the issues I had here. My intentions was to discuss the issues noted above with the Director after we made our decision to leave but when I called and told her that "unfortunately this center doesnt meet our needs and expectations and we would like to cancel services" her response was ok and that was it. I thought to myself if I was in charge of any business and my customer said my product or services did not meet their needs and expectations I would at minimum ask why and probe to see how I could make my product better, but because the answer was just ok and nothing else I decided to not bother.
10/10/2016Li'l Tykes Childcare & Learning Center
My child attended from March 2015-May 2016, this review is overdue. Prior to enrolling we visited a few times and considering this place was recommended by a trusted friend, we decided to enroll. While she was in the 1yr old class with Ms. Loni, Ms. Liz and Ms. Charlena we had a great experience. My child LOVED these teachers and they seemed very nurturing, I felt she was in good hands. They are the only reason this review gets 2 stars opposed to 1. Once she moved to the "potty trainers" class things went downhill. My child cried everyday at drop off and seemed very uncomfortable. I thought maybe it was just the transition. Then other small things happened that caused concern, like her constantly peeing herself when she never had accidents at home. Were they not taking her to potty when she asked to go? Overall she was unhappy in this particular class which was very unlike my energetic, loving child. Final straw: I came to pick her up and they told me that she had an incident in which she scratched the teacher. This was alarming and very unlike her. While they told me some story I still asked my child what happened. She's very verbal so I felt I would get something out of her. She relied "I went to time out" I ask "why did you have to go to time out" she says "because I pushed [kids name]" I say "that wasn't nice, were you upset when you went to timeout" she replied that the teacher "hit me back". I was alarmed. I asked her more than once, in diffferent ways and her story never changed. We went back into the school and she repeated this in FRONT OF THE DIRECTOR. She seemed very unconcerned. But, she said she would review the tape. Next day, she claimed the tape showed nothing concerning. I met with teacher who denied it and reassured us that she would never do such a thing. We wanted to believe her but it didn't sit well. I asked the director if wecould see the tape and she said NO. With that, we pulled her out immediately. The director again, showed no concern.
01/21/2015Li'l Tykes Childcare & Learning Center
Our daughter has been enrolled at L'il Tykes since she was three months old. The staff at L'il Tykes made the transition back to work as easy as possible for my husband and me. We knew that she was being properly cared for each day. From starting off with bottles and moving onto eating food, her teachers have helped us decide what works best for her. I believe that the teachers at L'il Tykes have helped us develop her into a sweet, out-going little girl. Now, she has moved up to the Young Toddler room and loves going to school each day. She gets excited each day when we pull into the parking lot. Each morning, she walks into the center and stops by her old Infant room to hug and say 'Hi' to her former teachers and then she moves onto her classroom for breakfast. My husband has to go through the same ritual of saying 'Bye' to all of the teachers in the evening. It is very comforting to know that your daughter enjoys her time at daycare. She loves participating in circle time, playing with the other kids and especially loves her weekly visits with Ms. Rose, the music teacher. We are very happy with the choice we made in enrolling our daughter at L'il Tykes and would recommend the center to other parents.
12/22/2014Li'l Tykes Childcare & Learning Center
I have had a wonderful experience at Li'l Tykes. It’s been such a pleasure to watch both of my boys thrive at school each day. I had originally chosen Li’l Tykes for its resources, such as the age specific classrooms and activities, the large outdoor play area and the indoor gym area. But I've been so impressed with the “little things” and the “extras”. From the music classes with Miss Rose, to the art projects, and the afternoon waterplay days in the summer, my boys have had so many opportunities that exceed my expectations. My son loves the field trips! I have so much fun listening to him tell our family and friends about visiting a restaurant to make his own pizza, getting a treat at the ice cream parlor, or going to a class at My Gym (his favorite). And most importantly I've seen how much the teachers care about my boys. From the infant and toddler rooms through to the pre-school room, both of my boys are learning so much, and I know they’re safe and they feel loved.
12/10/2014Li'l Tykes Childcare & Learning Center
My four-year old son has been at Li’l Tykes for three years. The care he has received there has been reliable and consistent, and I feel confident during my work day that he is in good hands. With a day filled with games in the gym, crafts, reading, and free play with friends, He is encouraged intellectually, creatively, socially, and physically. Most importantly, the staff at Li’l Tykes has always treated him with genuine care and concern. They have also always been responsive to my concerns and respectful of my wishes. It has truly been a blessing to know that, although I cannot be with my son every day, he is cared for by folks who have his happiness and well-being as their number one priority.