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02/21/2013
By: go_ducks_darren
Red Wing
I am a 46 year old man, and I have bought a lot of shoes over the years. I enjoy new footwear as much as the next guy, but I have never really enjoyed the experience of buying shoes or boots - it's just something I have to do, like getting a haircut. Today, that all changed. I had the best footwear-buying experience in my whole life at Springfield Red Wing, and I owe it all to a young man named Kellen Nero. He gave me a warm greeting, asked what brought me in, and immediately began making recommendations that reflected my needs. I will also note that while I came in expecting to pay more for a different model, he directed to me to a less-expensive boot that had many, if not all of, the same features; this made me trust his judgement and honesty immediately. He carefully measured my feet, and soon he had me standing in a pair of the most comfortable boots I have ever worn. I, of course bought them. n addition, he showed me some insoles and made recommendations on those, and also sold me some boot salve to keep the boots from drying out in Oregon's wet/dry changing seasons. He spent a good half-hour talking to me about boots and other topics, and just made the experience one that will ensure I send business to Red Wing, and to him in particular. I am excited about breaking in and working in my new boots, and now I very much recommend Red Wing boots in Springfield. If you decide to shop there and Kellen is working the day you pop in, I can guarantee a great experience.

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