Family Auto Repair is the best auto repair shop I've ever used. My wife and I have used them for a few years and they are outstanding. Once they fix a problem it stays fixed. Our car has 350,000 miles on it and it is still cruising down the road thanks to them.They charge a very fair price. They are the first mechanic I've ever been to that I've felt like I didn't pay them enough for the work they did. Our truck hit the age where it needed a new timing belt and the dealership was going to charge an incredible amount of money. Family Auto put in a new timing belt, fix a problem with a sticky brake, took care of a squeaky clutch, and ran a diagnostic on the air conditioner for less than half of what the dealership wanted just for the timing belt. When I told the owner how much the dealership was going to charge, he just shook his head. The truck has been running great with the new timing belt.When it comes to auto repair, Family Auto is definitely as good as it gets!
I took my Jeep in for an oil change and tire rotation at Rick's. I found out just before my appointment that I needed to be across town for a meeting 45 min after my appointment was scheduled. When I checked in for my appointment, I told this to the gentleman at the front desk and he immediately went to check with the mechanics to see how quickly they could get the work done. They said they could do it so they immediately got to work. Thirty minutes later my oil was changed, tires rotated and an inspection was conducted. When they explained to me what they found on the inspection, they spoke to me professionally and treated me with respect, not talking down to me. They alerted me to a few issues and gave me an idea of the urgency level of each issue without being alarmist or pushing me to make an appointment to get the issues fixed on the spot. I would recommend them for quick, professional service.
About a month ago, my car broke down. In the mean time, it has been with 4 different mechanics. One replaced my starter, another replaced my fuel pump, I paid labor and diagnostic fees. Almost 500 dollars put into my car, and it still wouldn't start. I took it to the dealership and they charged me $125.00, to tell me it was my computer module and that it would cost me $2,400.00 to repair. Someone told me to try Ricks Automotive. These guys Are Amazing! They worked hard on my car and on saving me money. They were able to fix my car for under a thousand dollars. I would of been able to save another 500 if I had taken it to them in the first place. Thank You Rick's Automotive for all of your hard work, you guys Rock!