Even with a referral it is best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair.
What causes discolored water?
Water discoloration is likely due to old iron pipes, or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
What pre-hire questions should be posed to a plumber?
Are you licensed and registered?
Are you insured and bonded?
How many years have you been in business?
What, if any, professional associations do you belong to?
May I have a list of references?
Do you offer a written warranty for your work?
Will I need a permit for this work?
Do plumbers offer a written warranty?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional who is willing to stand by his or her work.
Is it recommended to ask for references from a plumber?
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Were you pleased with the work done?
Was the project completed on time?
Did the plumber give you a written warranty and guarantee his or her work?