Firestone Complete Auto Care Locations & Hours Near Springfield, IL -
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By: Wendy J.
Brahler Lube Center
The only place I will go to have my car serviced! They treat me like family. And always a coupon to use.
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By: Denzel J.
Ellenburg's Radiator & Auto Repair
My regular mechanic was booked until Thursday so I decided to have my car towed to Ellenburg's I figured it would be either the starter or the alternator ( an easy fix). Later on during work I received a call from an Ellenburg’s employee. He proceeded to tell me that my guess was correct, it was my starter. He then went on to let me know that It would be $412.09 . I asked him to repeat the amount, just to be clear on what I had heard. I've made this repair before, and it was never that much. Once I got off the phone with Ellenburg's I called my usual mechanic and asked him for a quote on the repair. The range given to me by my usual mechanic was including parts was less than what I was told Ellenburg's charged for parts. I called Ellenburg's back and asked for a breakdown of the price and was told that the part itself was originally over $300, but because of a discount he gets it wasn't quite that much. He then went on to say that the rest was made up of taxes/fees and the $100/hour rate he charges. Apparently my questions about MY CAR upset the employee, who then threatened to revoke his imaginary discount and charge even more if I didn't "quit it". When I asked what he was referring to he said my" questioning him". I reminded him that I am entitled to ask about MY car. During his threat he mentioned that he gets his parts from O'reilly's Auto Parts and offered to give me the part number to verify, which he actually never did. I decided to take matters into my own hands and Not only check O'reill'ys online, but call into 3 of their stores( one of which was the specific store they do business with) and confirmed that the most expensive starter that ANY O'Reilly's carries, that would fit my car, only comes to $207.99 at the most. I was charged over $300 for a part that was less than $210. This is the same discounted part that he says list price was over $300 for. Furthermore, I have never heard of ANYONE ever charging over $400 just to change a starter.
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By: Tonya F.
Pauls Garage
Paul and his staff have always been very professional. They are very reasonable with their prices. And they have dropped everything to help me when I was in a bind. If you want a mechanic who will give you the honest truth, without trying to up-sell.... It's Paul.
By: Edward H.
Law Automotive
Not really trustworthy, they don't even bother to return your call. And they tell you not to worry that if they can't do the work they will be able too suggest someone who will but you have to just move on and find someone who will do what they say they will do.
By: Jack E.
Thomas E E Garage
Great, honest mechanic. Highly recommend.Took vehicle in for almost alignment, just needed new tires. No charge. Very helpful.
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By: Jane D.
Zara's Collision Center
This is not the correct phone number for Zara Collison Center!!! I attempted to call it numerous times and it would.dial twice a d stop!! Not a great way to start my morning!!
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By: Carla A.
O'Dell's Garage
Finally!!! I found honest mechanics! These guys are fair, fast and honest. Couldn't be happier!!!
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By: Chelle M.
Johnson & Johnson Auto Service
So glad they were still here when my daughter drove in to visit over Thanksgiving. They took care of her broken brake pads and shoes and had her on the road back to school by Saturday. Great service on a holiday week!
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By: Kathryn S.
Pomps Tire And Service
The employees and service at this business are fantastic. Service and honesty at its best! Thank you.
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By: Edward H.
Tuffy Auto & Tire Service Center
Had to have some Brake work done here and it was about medium in price but they did a good job. Nice people .
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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