Firestone Complete Auto Care Locations & Hours Near Springboro, OH - YP.com
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06/03/2016
By: Lydia V.
Grismer Tire & Auto Service
Do not trust your car to these dishonest, rude, arrogant people. I went in to get my breaks inspected and an oil change. I signed an estimate for 34.85 and DID NOT APPROVE OF A VERBAL ESTIMATE. They later called me and told me that a whole bunch of things were wrong with my car and that it would be over $2,000 to get it all fixed. I of course said no to everything exempt the oil change and break pads which I knew that I really needed. They said that it would be $179.99 to do these two things. I went to pick up my car and my bill was over $600. I took my case to the BBB and every action I had with Grismer tire to fix this problem resulted in the Grismer Tire management talking over me and not listening me. They said that in order for me to get my money back they would have to put the old parts back on my car. I asked them to legally prove to me that they would be my old parts and they couldn't. I will NEVER take my car back to Grismer.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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