I attended a wedding at Spring Chateau in August 2014. Overall it was a lovely event and the fireworks at the end of the reception was a perfect ending (although I could not help to feel it is an excellent way to get guests out of the building to met their, “you must be out by 10p.m.” dead line.) There were issues. I found Janie to be extremely rude. Which I could not understand. A wedding is one of the happiest day in our lifes, why would this women be so unpleasant. I was in the reception area, headed to the cottage to visit the bride. Janie was EXTREMELY rude and told me I could not exit through the door closest to the cottage but had to exit the opposite door. She had put a chair in front of the closed door which was later removed. I thought this was childish and uncalled for and I questioned her reasoning. She was also rude to the outside caterer and extremely rude to the brides mother.The brides mother had requested front row chairs in the Chapel to be removed to allow more room for the bridal party. They were moved to the Chapel restrooms, making the women’s room unuseable. I had to move fifteen to twenty chairs to gain access, besides the fact it looked extremely unprofessional and like a storage room. The chairs were also in the mens restroom. Making the restroom unuseable, grandparents and guests would have to exit the Chapel and locate the restrooms in the reception building. Totally unacceptable. The Cottage where the bride and bridesmaids dressed was extremely hot. Actually the only area that had adequate air conditioning was the Chapel, except for the area where the bride enters from behind closed doors. For an August wedding, not acceptable. The groom and groomsmen dressed in rooms off the reception area, also not adequately air conditioned.This is minor. The photo booth was fun but the accessories you put on for the pictures looked like they had seen better days and there could of been a better selection.Like I said, overall it was a lovely wedding. The grounds are very nice, although I don’t believe the outside waterfall was ever turned on. Would I consider booking a wedding for a family member at Spring Chateau? Not if I had to deal with Janie. And the air conditioning issue was resolved. (I understand a wedding was held during the winter and the building was so cold guests left early). Like most businesses, everyone is super nice till they get your money in hand, then the true personality shines.
I had my wedding and reception at Spring Chateau, October 10th 2014 and although I was weary at first because of the bad reviews I had read about this venue. I figured I would forget what I had read and no matter what was going to happen this was going to be MY wedding day. Let me begin by saying my wedding coordinator was Janie Lopez and from the very first time I had met here when visiting the venue for the first time to the day of my wedding SHE WAS AMAZING! She was very informative, and helped me with everything and all of my questions, she made my day run as smoothly as it possibly could. From the rehearsal, to the ceremony to the reception after. She decorated the reception exactly to my standards and listened very well when I explained to her my vision of what I was looking for!! Everything turned out beautiful. She also addressed my concerns are worries right as they came up. Everything was perfect, and I would recommend anyone looking for a venue to check this one out, I cant express enough how perfect and unforgettable it was, not to mention the venues food was OUTSTANDING, best in house catering we have ever had! (: Thank you SO SO SO much, Janie and Spring Chateau for making my wedding one I will never forget!