I've been using this salon for 6 months, but I will no longer. The nail tech I used last night was rude and continually bad-mouthed me in my face to another tech because I would not allow her to do a full set, only a fill due to my time constraints. I told her I would have to come back on a weekend when I had more time to do a full set. Even though she spoke in Vietnamese to the other tech, I knew she was talking about me because she had already developed "an attitude" by tossing things around and constantly telling me over and over that I needed a full set, and she kept pointing down at my nails while talking to the other tech. So it was all very obvious. Then when I told her thank you, that she had done a good job, she laughed at me. I left in disbelief and was angry at myself for tipping her. I should not have tipped to let her know that was not the way to treat customers. I am 62 yrs old and have been wearing acrylic nails for over 35 years and have never been treated that way.
I have been going to this salon for over a year now and have never encountered any problems with any of the stylists or have even seen them act like brats. Most of the people I see who come in there that seem to have the problems, are the ones who have problems themselves. BUT every time I see a conflict, the stylist is always the ones to keep their cool. Unlike the customers who like to raise hell. Also, they do not over charge. If you get quoted something, (which does mean an estimate) and with something you want to add on or even something you forgot to tell them on the phone, of course they will charge you more!! Before you agree with the negative people, sit back and think about how out of line some of them sound. Studio L is an amazing place! And anyone who passes up the opportunity to go there is making a mistake.