On a visit I took to the salon earlier this month kinda shocked me. The service was good. My hair cut and color came out how I wanted it. Kelcie does a very good job listening to what you would like done and doesn't screw it up. What really bothered me was when I walked in there was a girl (Ashley I think her name is ) was sleeping on the couch. I don't mean like "oh I closed my eyes for a second" type sleep, She was snoring and drooling on the salon couch. She does in fact work there and was on the clock while sleeping. I have been back a few times since then and every time I come in she is sleeping in the salon. Either on the couch, in her station chair, or in the pedicure chair. I love Kelcie so this is why I continue to return to the salon. but I find the "sleeping girl" to be very bad for the salons image. An when she is "awake" she is always on her phone, or cussing on the phone talks very loud and is always smoking outside, It's a real shame she is still there. I think she shouldn't be there and yall need to find someone else.
08/05/2014European Wax Center / Spring
I have been to this location several times for underarms and bikini wax and have seen a few different girls, but yesterday I saw Diana for the first time and she was fantastic!! The other girls are nice, but have had to use multiple strips in the same area to get full results and some have even left many hairs behind, resulting in me having to return the next day to have it redone, which is NOT fun. Diana got it all the first attempt and did not have to keep reapplying. She is also very friendly and attentive. I was exhausted and delirious and I'm pretty sure I was rambling on about all the craziness happening in my life right now and she conversed with me the whole time and did not make me feel like a crazy person. She is the best all around and I will continue to see her only from now on! Thank you, Diana, for excellent customer service!
I drove all the way from Houston Medical Center to be delighted with EVERYTHING. The staff was really friendly. They were easy-going, while still maintaining superb professionalism. One of the stylists left for an appointment, and offered to bring me back a drink, which was really sweet.I asked for a partial highlight for my brunette hair, and got the perfect caramel color from Beatriz. Then Gloria trimmed my layers very quickly and expertly. Needless to say, I got exactly what I asked for and would recommend this place to anyone!
I researched a bit before I decided to give Salon Moda a try. I made an appointment and they were waiting for me when I came in and even called me by name. Personal, friendly, and welcoming. Awesome job, team, keep it up. I'm particular about my hair and it seems hard to find a good stylist that listens to what you tell them; is professional; fast; and engaging. Leigh did a great job for me and Salon Moda gets a new customer. The salon is well appointed and service is exemplary. Try them out, you won't be disappointed
This salon is A+! Maryann, the owner, is the best stylist in the entire Houston area. I have been going to her for 14 years and she knows everything about hair, image, and style. Her attention to detail is what makes her special! From hair color, cuts, extensions and nails, this salon is full-service. A must-see!!!!!!