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By: cyndiw
Suncoast Urgent Care
Fairly new to the area and really didn't want to go to the ER so I went on my insurance companies website and found that this office was participating in my plan. I brought my son who had injured his hand playing basketball. The office is spotless, nicely decorated and in a very convenient location. I loved that I didn't have to leave early from work since I had just recently started my job. We signed in and were assisted by a very friendly and efficient lady at the front desk who had my son registered in just a few minutes. Before I had time to make a cup of coffee from the coffee maker in the lobby, my son was called back by a gentleman who was definately a people person! In a matter of minutes, he and my son were talking xbox games, sports, etc. I loved that he could relate to a teenager despite his being in another generation! Anyway, the doctor was in quickly, examined the hand, ordered an xray which showed a slight fracture. His hand was placed in a splint, a note given for no PE at school and a referral to a bone specialist. Was so pleased with the efficient and caring staff who made my son feel as though he was the only patient there. What a great experience compared to the last walk in clinic I visited. I am a believer and will be back.
By: Jeff H.
Suncoast Urgent Care
The receptionist, the two nurses, and Dr. Duic were patient listeners, professional and I will go back. Go here if you don't have a family Dr.!
Tips & Advices
Under most health insurance plans, urgent care visits will require a copay that is usually less expensive than emergency room visits, but more expensive than standard doctor visits - around $120 on average. Urgent care staff do not have much information regarding individual coverage, so be prepared and check with your insurance provider to understand costs.
It is common for urgent care physicians to recommend follow-up treatment after an initial visit. Most commonly, patients will be asked to return to the clinic or their primary care doctor if symptoms get worse or do not improve in a certain amount of time. Patients might be referred to a specialist for treatment of more complex conditions. Or patients may simply be given a few basic tips for recovering at home. In any case, patients should follow the doctor’s advice regarding next treatment steps.
If needed, urgent care doctors can prescribe medication to treat conditions. This may include antibiotics for an infection or pain medication for a broken bone. Be sure to follow the doctor’s instructions for taking these medicines.
Be sure to explain your symptoms to physicians in as much detail as possible. Note when or where the symptoms first appeared if possible. Inform urgent care staff of any medical conditions you may have, all allergies, and all medications you are currently taking. Also be sure to bring proper forms of identification, and any health insurance cards/information to help process your visit.
You should be able to find a 24-hour urgent care clinic by searching online resources such as yellowpages.com. Be sure the location is included in your health plan network before visiting.

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