1.Independent Auto Sales
4508 E Sprague Ave
Used Car Dealers
2.Independent Auto Sales
5608 E Sprague Ave
Used Car DealersNew Car Dealers
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I originally went there to buy a 2004 volvo, I got there and test drove it. It had major computer problems! It scared me because the whole car was run by computer so I told Richard I wasn't interested in it. I asked him if he had anything on the lot that was good in the snow with heated seats because where I live has lots of snow and I need a reliable vehicle. He suggested I buy the 2004 Nissan Murano. I took it for a test drive and after some thought went back to buy it. Richard assured me that even though it had 205000 miles it still had a lot of life in it. So I bought it. I drove it home which was about 180 miles from Spokane and to work than to Wenatchee to go Christmas shopping. Luckily I had my nephew with me because we were on our way back home the car started to over heat .I pulled over immediately and turned off the car it started steaming a lot! After that it was a huge headache! We had to sleep in my car full of Christmas presents knowing now I'm broke and can't afford a hotel. Plus I was afraid to leave my car because of what was in it. So we spent the long night in the cold car! We got towed ( thank god for good insurance!) To a reputable auto shop where my car sits to this day. At first they thought it was the radiator than it continued to over heat so they replaced the thermostat, than it continued to over heat still. So they called me to tell me the head gaskets need to be replaced and that will cost about $3000!!! Are you kidding me I have only had the car 3 days! I have called and spoken with Richard and hand only gotten a hold of him once he basically told me I'm outta luck. I have tried many times to reach him since and he is never available. Seriously people please take my story to heart these men at car center are only out to make a buck off people expecting a reputable company.THEY ARE NOT! PLEASE BE WARE! Now I have to replace the entire engine which will be $1500 for the engine and another $1500 for the labor plus the $600 for the radiator they ago ready installed. They sell broken pretty vehicles!
I just wanted to take a moment and say what a great experience I have had dealing with Northtown Auto Liquidators. They truly do pride themselves in their customer experience. They have went above and beyond my expectations for a used car lot. I recently bought an Acura MDX from them in what we thought was great condition for a 2002. A few months after being bought however, the transmission started slipping. Although it was not their responsibility, I contacted them to let them know. They immediately took told me to come in and talk to them and have their mechanic take a look at my vehicle. They didnt need to do this as there was not warranty on my MDX. They found that the transmission needed to be replaced and found a great priced rebuilt transmission for me. Then, going yet again beyond their call of duty, had their mechanic install it for me. This saved me hundreds of dollars and they did this all out of the goodness of their hearts and their desire to ensure a satisfied customer. Owner, Randy, was more than a pleasure to work with and very sincere in dealing with the situation I was in. I am grateful for their help and support they provided. No other dealership in Spokane would have cared so much or went out of their way to make sure I was taken care of. I would recommend Northtown Auto Liquidators to anyone searching for a car dealership established on honesty and integrity. Thank you for everything!
We went into the sale these people were having at the old Newport cinema place. My husband said this is what I need and am looking for. They found us exactly what we wanted and needed. We got a great deal on it. It was an older rig and we signed many papers that we were buying it 'as is'. My husband is a mechanic. We can deal with 'as is'. They promised us they would detail it and put some new tires on it which they did. They then did a safety inspection on it. It did not pass. We had already paid for it. Mind you we purchased as is. What happened next is totally unbelievable. They fixed it at no cost to us and it was not a cheap fix. We were very well prepared to pay for it or at least half. They said it was ok. Still in shock about it. If I know of anyone looking for a car from a lot I will send them here. They are a 6 star company!
We had a great experience with the salesman that helped us. He wasn't pushy at all and he was a very nice guy. The only thing about the whole experience that really upset me was the fact that the car was really dirty. A manager had been driving it around and the outside was covered in dirt and the inside had crumbs. We bought it on a Saturday and their detailing crew doesn't work on Saturdays. So they pressure washed the outside and handed us the keys. I expect that when I buy a car and pay over $15,000 for it for the car to be spotless inside and out. We ended up taking it somewhere and having it detailed for $200. If they would have offered to pay for it to be detailed or even offered for us to bring it back Monday that would have been really nice. Nice people though.
Put my Subaru on Craig's list to get it sold (simply needed to get a bigger rig for my growing family)Mike (he was a new guy, and didn't try to lie or make it look like he knew what he was doing if he didn't. We appreciated his honesty professionalism.) called us up and he presented a pretty great deal for us. We were overall happy. Really great company and they treated us well.The only down side, we were forced into getting the lifetime oil package for $400 even though we told them several times no. They office lady said "it's to late, we have to do it... But just call and cancel it later.." Like it was no big deal... It was to us. We said NO!Mike made it up with free stuff, including his personal Subaru window scraper.I would recommend them!
I selected this company to purchase my moms car since last year my mom got burned by other dealer. This time i did the homework on the company ( checked reviews, DOT and everything ) and Valley Auto Maxx was one of the few companies that actually owns their own trucks and have leased operators to them. For me, i felt more confortable even talking to them than others. didn't push me to book job and they didn't spam me with all type go junks. They sent me only one email and thats it! The car purchased fom them was safe delivered and I am very happy with it.I will recommend them and i will use them to buy cars and have them shipped to my parents, friends and family! Great Job David!Stephen Alsop - Denver, CO
Very impressed with this dealership. We bought my son's first car here after visiting many other lots. The amazing part, is that in the first week, my son had the car, the alternator went out. We figured it would be easy to change and bought one. Well, not so easy to change. I called Chris and was asking for help or advice, and he volunteered to have the car fixed. We paid for the alternator and he paid the mechanic. This was way above and beyond. It is great to see an independent owner, stand by his product, the only place to buy a used car.
Took a while but I finally found an honest dealership! dealt with a salesperson named David from start to finish. No shady finance manager or finance office. They didn't pressure me so after visiting a few other dealerships I decided to call them back to talk to David. they were far away from me so I complete the purchase online as they offered me free shipping to my place and a 30 days buyback guarantee so I felt safe. I wired the money in full to them and they got me to my BMW. I highly recommend this dealership!Leonard - Atlanta, GA
River City Auto is the place to go if you are looking for a vehicle in the Spokane area. I have been provided excellent customer service and the owners gave me a great price on a fantastic car. They always ask if there is anything I'd like help with in up keeping my car and they really helped me out on setting up car payments. Unlike many of the sketchy car sale businesses in the Spokane area, the guys at River City auto are genuinely good people, and I really appreciate everything they help me out with.
I took my Toyota Camry 2012 in for a oil change and a maintenance prevention check up. they checked everything off as being good ,when I got home there was corrosion all over my battery .I used my windshield wipers approximately a week later and they peeled off .I checked my oil to make sure that was even changed which it was, but I'm not sure if they have done anything else my my respect it's gone .I'm not sure if they did anything to my car my confidence in them is non-existent