Do not order from this shady florist. Place an order online for my MIL for Mother's Day. The website accepted my order and credit card information. About an hour later I received a phone call (went to voicemail since it was almost 9pm my time...I live on the east coast) stating they do not deliver to the address (in Chattaroy) I was having my order delivered to. So I call back and an Asian lady answers the phone. She tells me no, sorry, they can't deliver because they have over 300 orders to deliver tomorrow and Chattaroy is too far. I've lived there in WA in the past and "too far" is really a matter of personal opinion and one I don't happen to agree with. She didn't speak English very well but she spoke enough to keep repeating that they didn't do anything wrong and that it was my fault I ordered flowers to be delivered to an address they don't always deliver to. Well, actually lady, you did do something wrong. It's 2015 and this is America. First, learn to speak non-broken English. Second, don't allow your website to accept orders for zip codes you don't deliver to on a regular basis. If you only deliver to Chattaroy when you don't have 300 other orders to deliver, don't let your website accept those orders. Really, that's good business not rocket science. They say they didn't charge my card but actually there is a pending charge on my account right now.
I fell in love with Anemone's flowers the very first time I saw them and knew that they were what I wanted in my wedding. I booked them around February of 2013 and my wedding was in September 2013. The flowers were supposed to be ready the Tuesday before my wedding and the centerpieces and decorations were supposed to be delivered the day of the ceremony. I kept in very good contact with anemone and visited several times and paid of my balance way in advance, but when it came down to the final moments before my wedding I was very disappointed in the level of services I received from them. The had booked their biggest event ever right near my wedding and so my wedding didn't matter to them anymore. My flowers were not ready when I was told they would be. I ended up picking up all my bouquets and centerpieces and decorations the day before my wedding instead of them being delivered. I had asked for a special pattern on the ribbon for my bouquets and decorations, and I brought in the ribbon myself and told them specifically which ones I wanted on what decorations and bouquets and boutonnieres and they got it all completely wrong when I picked them up. My (the bride) bouquet's ribbon was falling off before I even got to walk down the isle with it, and my hanging flower decorations looked like something out of a first grade classroom and were not at all what I wanted or asked for and looked nothing like what was hanging in their own store which is what I had asked for and again they also had the wrong ribbon on them. Other than the ribbon, my bouquet, bridesmaids bouquets, boutonnieres, and centerpieces were absolutely beautiful and I still look at them and love them now. Their work is very good in the quality of the flowers, but this store lost my paper work every time I talked to them and moved locations 3 times in the time I was dealing with them. I would say if you are looking for something different for flowers they are awesome and very unique and impressive, but don't schedule anything important with them when they have other events going on or yours will get pushed to the back burner and don't expect high quality customer service. In other words Anemone at your own risk...