Best 30 Waste Recycling Disposal Service Equipment in Splendora, TX with Reviews - YP.com
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11/23/2016
By: Anna S.
Riverside Waste Services
I have one of their dumpster that has not been emptied for 3 weeks. I called the company started once a week and now up to every day. I have been told the same thing " I will give your information and the supervisor will call you". He has yet! So much for customer service! The only department that knows how to do their job is the Billing Department
11/23/2016
By: Liz P.
Riverside Waste Services
WTF??? Ever since Santek took over service is awful. I did not receive a new trash can, so I continue to use the one provided by Riverside. So far no issues, BUT they have been late every week. Scheduled to run on Tuesdays ALWAYS run late on Wednesday. Here it is Wednesday and no pickup at all. No number to contact anyone, the Riverside number is disconnected and the number to Santek doesn't connect. Time to get a new provider, done with this poor service.
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10/04/2016
By: Lydia C.
Riverside Waste Services
We been customers with Riverside for10 years with a few non pickup problems that were resolved quickly..We get a letter from them stating they have sold the business to Santek. Ok, fine. we had a dumpster. they picked it up on Fri. Sept. 30, 2016, no notice was given. I called the office and was told that it was not safe for the truck to get in..I asked the girl which was very rude from the start. Are we going to get cans..Well, if you want them, I will put in the order..Are you kidding me..You take my dumpster and I have to order the cans. do not know when they will be delivered.. I asked for the manager to call me back..No call back yet.Am going with a different service.
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10/04/2016
By: Lisa S.
Riverside Waste Services
I agree that their service sucks! My garbage hasn't been picked up cause I don't have the new garbage can (that they never gave me) still sitting at the road and nowhere to put my garbage...does anyone know of another garbage service? I have called and they said they would get it picked up but they picked up my whole street but me!!! paying for service for nothing!@
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08/24/2016
By: Regina G.
Riverside Waste Services
Riverside's owners retired, I guess, and sold out to Santek Waste Services. Riverside's service left a lot to be desired (both CS and pickup) and the new owners are no better! My trash is by the road around 6:45am EVERY SCHEDULED TRASH DAY! They skipped my house & my neighbor's (who puts his out the night before pickup!) house but refused to accept responsibility for it. Insisted we did NOT have our trash out. I KNOW my trash was out there and it infuriates me when a "manager" refuses to provide quality service but instead puts the blame on the customer. Unfortunately, I'm discovering our area doesn't seem to have other options! I've made 5 phone calls to other companies and it seems no one services our area. So, I'm stuck with rude managers and poor service, I guess!
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08/13/2016
By: Jenny C.
Riverside Waste Services
Today marks the second Friday that they have not came by to pick up the trash in my neighborhood. Very disappointed in their services. If you can, find a different service.
08/12/2016
By: Jennifer B.
Riverside Waste Services
Really don't understand what has been going on. Riverside is NOT picking up trash on days scheduled and ALL phone lines stay busy. Really disappointed in their service.
08/10/2016
By: Anngelia C.
Riverside Waste Services
I would not give them one star, but you have to in order to write a review. I am very disappointed with this company (Riverside Waste). I have paid for trash pick up for twice a week and have been with them for a month now, and they have yet to pick up my trash on the scheduled days, (Tuesday & Friday). I have called several times to complain and have been told several different reason's why it was not picked up, like truck broke down, driver running behind schedule, driver did not have help. I also was told that my trash would be pick up the following day and guess what, it was not picked up. I have a lot more to say about this company but I'm limited on space.
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07/23/2016
By: Philip R.
Riverside Waste Services
The worst company I have ever done buisness with I called an told them to pick my trash up because it's been there for two weeks. I'm documenting everything because not only is this ridiculous but it's criminal . Stealing from the customer is never good buisness.
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07/23/2016
By: Christina G.
Riverside Waste Services
PLEASE DO NOT USE! If you can hire a different company please do so. If nobody else services your area, you are better off hauling the trash yourself, it is that bad. I wish I could do negative stars, but sadly I can't. Does anybody know how to report this business a higher authority?

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