We ordered the Pacific Rim pizza w/ the oil and garlic base. I have two little picky kids and since they wouldn't make the pizza half, and then 2 quarters...only half and half, I decided to have the jalapenos on the side and put onions only on half the pizza. It took a while for the pizza to come and when it did, we were told they were out of jalapenos. Then, we start eating the pizza to find out there were ZERO onions on the pizza either. The young girl offered to bring another topping by itself or even to grill some onions, but anyone who knows anything about pizza knows that it's when the pizza bakes with all the toppings on it that the flavors fuse together. Otherwise, it's a pizza with onion flavor on top. My kids loved theirs except 1 kid had to pick some toppingsI even turned down the make of a small pizza with the onion on it. I simply asked the young girl if they could just take off the cost of the 2 toppings that were missing and I would have gotten over it and gone home hungry. I was told that was not possibleI expressed my dissatisfaction with the mgr who was offering us other things, even for dessert. Which my kids didn't need before bed and made my little one throw a fit I said, you know what, just take something off the bill and let's be done with it. To which I was offered $6 off the bill and I said fine, let's go. My wife decided she was really hungry and wanted her onions and $6 wasn't going to cut it, so she asked for the small remake of the original pizza with the onions. So she gets this tiny pizza home to open the box and find out that not only does it have RED SAUCE instead of the oil and garlic, but smells really really weird. Hard to explain the smell but kinda like an area of dirty dishes and chemical. the wife refuses to eat it.I ate a piece of it and have a wicked stomach ache now.I noticed another table had to send a pizza back for something also.
Visited this place 3 times in the last 2 months and every visit was the same. Very slow service, extremely long wait 1 hour at least, cold food even though the waitress claims it to be hot and wait to touch it, only received one pizza after ordering two server claimed would be out in 5 min tops still never got the pizza,no manager on duty, tables near us complaining about same things. Then server goes on to tell us they took this and this off our check because of our experience that was false. Definitely don't recommend this place needs to get their act together.