The most wonderful experience from start to finish! Need a hassle free birthday party? This is the place to do it. My 6 year old son wanted a birthday party with his friends at a jumping place and after reading the previous reviews, I was hesitant but I'm stubborn and wanted my own experience. Best decision ever! The staff was not just amazing but knowledgeable! I booked my party and paid the deposit. A week before the party, I noticed they will print invites for free and wanting to save money and time, I asked for them. Even on a time crunch, they got them done and they were great! Then, as luck would have it, my son caught the flu. I called Jump for Fun, sobbing, knowing I would have to pay for the party we couldn't have. I read the rules and I knew I needed to give at least 2 weeks notice. This is 3 days prior to the party. The manager, Faith, was so sweet and professional, even though they don't normally allow for it, she let me reschedule my party for another date without charging me a second deposit. She didn't have to do that, but she did. It was so incredibly kind. Then, the day of the party was easy! There were over 10 different well maintained, clean, jumping houses and activities to do. I was even able to jump a bit too! The facility in general was very clean, and there are multiple hand sanitize dispensers around. My party planner was attentive, fun, friendly and efficient! She rounded up the kids like it was nothing and Let them RUN to the party room which they loved. The room was very comfortable and nice. I would bring my own decorations next time only because the decorations are not themed as it says on the website. She not only set up the room, but wrote down all the gifts and who they were from, served all the guests, and constantly catered to each and every one of us, children and parents alike. She packed us all up, walked us out the car and put everything in the trunk. My party planners name was McKenna. I have four words to describe Jump for Fun...World Class Customer Service! Although its a little pricy compared to a do-it-yourself party, it was worth the money for the convenience, and atmosphere. Thank you so much, Ms. Faith, and McKenna. You are the epitome of kindness, and definitely know how to nurture the human spirit.