Best 30 Plumbing Service in Southfield, MI with Reviews -
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By: E J.
Ngu Plumbing
This went from OK to very bad. A month or so ago I paid him to fix my drain and I he did was make a bigger mess than the what was there before. The drain was fine for a few days, then backing up again. He ask for even more money just to come back out and he was rude. So never again will I use NGU. I can't even get my money back to fix what's wrong with drain.
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By: cherone
Ngu Plumbing
While it is important to regularly keep an eye on your pipes, it's even more critical to do so if you're living in an older home. As a plumbing system ages, pipes will ...
By: Steve W.
Ngu Plumbing
Ngu plumbing came out to one of my rental property because u needed a better price on replacing my main drain from the basement to the city tap plus i needed my house repiped. I had five other est. And finally ngu plumbing not only saved my almost $2000.00. But they got the job done in one day and i was very pleased with there work performance, and i would keep them in my phone book in case of another plumbing job in the near future, once again thank you Mr. Brown and your team for resolving my issue's.
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By: Kathy B.
Ngu Plumbing
At first I thought this company was a God send but I was so wrong. My mom is 73 years old and they did not finish the job by. They left a big whole in her back yard where she likes to garden. They stopped answering the phone and text message until I said I will get someone else to fill the whole just come give us our drain treatment. Now they tell us we have to pay for the treatment which was never told to us at the beginning. For $2,800 dollars and we are not satisfied. I offered the company some of my deceased finance tools to help my mom pay for the cost. They took the tools and never told me what they would give me for them. When I asked them to bring them back they said I would have to pay another $900 to get them back to go towards the total coast of the job. Im getting a lawyer for my mom and take them to court before my mom falls in her backyard and hurts herself?
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By: Carolyn A.
Ngu Plumbing
I was referred to NGU by on-line referral service for repair of leaking pipes and valves in my basement, and dripping bathtub and kitchen sink faucet. I was serviced by Mr. Brown. Upon referral I was told that I could use a credit card for payment but upon completion of the work Mr. Brown requested cash in the amount of $165.00. I reminded him that the referral source had agreed that I could pay with a credit card and that I wanted the additional warranty offered by my card. Mr. Brown left without payment. This morning my kitchen sink and bathtub faucets continue to leak and one of the pipes in my basement (that Mr. Brown said he repaired) has a puddle of water under it. Though I signed that Mr. Brown completed the work I think it was unsatisfactory and warrants only pay for the one valve that has stopped leaking, which would be $40.00.
Tips & Advices
Even with a referral it is  best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair.
Water discoloration is  likely due to old iron pipes, or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?

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