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By: Lauren S.
Protech Foreign and Domestic
Amazing shop, will bend over backwards for you, great customer service. I am surprised by the bad comments on here when I could not have asked for better customer service. I did not feel cheated especially when I noticed their licenses posted on their walls. My insurance company was the reason for all my delays. They pay your deductible and they ended up paying for a dent on the side of my car once I spoke to the manager. The manager fights to get new parts put into your car from the dealership rather than used ones. This is a great working crew and I will always bring my car back to them. I was referred here and I will continue to refer them to my friends and family.
By: Jason W.
Mr Mechanic Auto Service Center
I have used Mr Mechanic on several occasions. I found him by using this site. Initially I typed in Auto Repair & Service in Southfield, but because I work 8-5 M-F, I refined my search by adding saturday hours. This was a big convenience for me but the other selling point was that they provide you with a cab ride home or free towing. But they are honest and don't charge you for things you don't need. When my car cost too much to repair he referred me to a good dealership and is continuing to care for my new used car. I am actually referring a co-worker who is having a similar problem that Tony is fixing for me today.
By: Joy M.
Mr Mechanic Auto Service Center
I randomly found Mr. Mechanic in a search online, but am glad I decided to bring my car in for a new muffler. Tony found out that the previous owner of my Toyota had jerry-rigged my exhaust system and it needed to be put back together. He showed me the mismatched parts and pieces, I have never seen anything like it. It was going to take longer than I expected, so he called a cab and gave me cab fare and had someone pick me up when the work was done. The price was fair and I trust his work.
By: mrmechanicauto
Mr Mechanic Auto Service Center
31 years in business obviously shows something. We have built our business on referrals, repeat customers and handshakes. On those rare occasions when a customer feels the need to lodge a complaint, we respond to their complaint because they deserve an answer. The only reviews we call out as fake are, well.......fake. We were going strong long before the the days of fake reviews and anonymous trolls and we will certainly outlast them.
By: lolajames
Goodyear Auto Service Center
I received Excellent Service!! FIVE STARS!! I had my brakes done there and saved almost $100 compared to a couple shops down the road, And I got treated better as well. Some places talk down to women, but everything was shown to and explained to me beforehand with respect! And they are not "high pressure" like some places. I will return with my other car and tell my friends and family!
By: birminghamchrisd
Goodyear Auto Service Center
Wow! Now that's a deal! I want to wish a happy Labor Day to the folks at the shop as they got me road-ready for the holiday weekend and luckily found a severe leak during their safety inspection. A previous shop had supposedly fixed it. Glad I got it fixed today instead of breaking down 200 miles from home on a Holiday and having to get towed back!! Thanks again and God Bless You!!!!!!!!
By: lolajames
Goodyear Auto Service Center
Excellent Service!! FIVE STARS!! I had my brakes done there and saved almost $100 compared to a couple shops down the road, and I got treated better as well. Some places talk down to women, but everything was shown to and explained to me beforehand with respect! And they are not "high pressure" like some places. I will return with my other car!
By: Michelle S.
Protech Foreign and Domestic
I LOVE this shop! This is the shop that me and my family goes to and we've never had any problems with them. The vehicles are always ready when promised. The owner and the few workers that I've encountered personally have always been pleasant and polite. I have always recommended this shop and will continue to do so. I guess you can't please everyone!
By: kennethz
Goodyear Auto Service Center
Absolutely superb service with a smile! They get busy so I suggest dropping your car off in the morning if possible. I was up at the counter chatting with the manager for about an hour and what I noticed and was most impressed with was the high number of repeat, satisified customers that came in. That tells you a lot about a business.
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By: Carlee R.
Protech Foreign and Domestic
I couldn't be HAPPIER with the services protech provided for me. The owner was more that generous with helping me get the best deal on fixing my car and I was always updated. I got into an accident on Monday ruining my whole back end. They helped me with a rental and made sure i was satisfied. Id recommend them to anybody and everybody.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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