I've been living here for over an year, and so far it's been great. All my visitors are impressed when they walk in to the apartment. It's in a central location with lots of restaurants and major stores nearby - many within a 10 minute walk. Everything in the complex is new, hence clean. The apartments are very spacious, and there's plenty of parking close to the entrance of each building. So far there has been nothing about the complex that would make me consider moving elsewhere. Any problems I've had were handled well by the management. The management organizes social events to meet our neighbors. Everyone I've met has been friendly, although many residents keep to themselves compared to other places I've lived.On the down side, the walls/ceilings don't block sound too well so I can sometimes hear my neighbors or people in the hallway. But in general my immediate neighbors are quiet and respectful with the exception of an occasional party now and then, which is reasonable. The paint on the walls isn't the best - even a slight touch leaves a mark. It's the same paint in the bathroom and kitchen, so even water marks are easily visible. They increased my rent this year with no room for negotiation, to the same level as any new resident. So basically there's no benefit for having lived here longer than anybody else. My rent increases with other apartment complexes in the past have been such that my rent remained lower than the rate for new residents. There's also no way to pay the rent online without a fee (I believe it's a $8 fee) - in 2017 this is crazy for an online transaction. Comcast has a monopoly with the internet service, so we have no choice with respect to quality/price. There are no trash-chutes, so we have to walk all around the complex to the dumpsters. The management has changed multiple times within the past year I've been here, which hasn't had any direct impact on me but it seems very odd. Overall, it's a nice, stress-free place to live with some minor inconveniences.
Worse Living Experience I have ever had!!! Nothing against the newest manager who seems more sincere and nice, but paragon group will screw you over! avoid this property or Franklin River as I lived at both. First, they gave up a move in date and then a week before, told us they gave the tenants another month, completely screwing us over and we had to rent a storage unit. Then, we couldn't do a walk through for the new place because they were "redoing the carpet." They did redo the carpet only the entire place was in shambles and destroyed. The screens were off the doors, three shelves were broken, the sink and shower were broken, cigarette butts everywhere and the stove was broken. Not to mention it was disgustingly dirty. But that was just a start. They told us it was set up for comcast, but nope, it wasn't. They had to come out three time to fish out outdated wires because the building was out of code. But the worst was yet to come. I don't have a problem with weed most the time, in fact my housemate upstairs now smokes. So if I smell it once in a while it's okay. The problem was that the man kiddie corner to us smoked daily non-stop and it was unbearable. Worse yet, it is a complete lease violation in the contract and they wouldn't do anything. We called security about 15 times and they were high and always useless usually with a 45 minute response time and we called the police as well. We tried to ask to be let out of our lease and asked for an air purifier and they wouldn't even do that. We sent a legal letter and they weren't willing to do crap. Worse year of my life and I would never live in one of their properties again.