Care Veterinary Clinic in Southfield, MI with Reviews -
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By: Michael l. H.
Luv-N-Care Animal Hospital
Took my dog to Luv-N-Care Animal Hospital for his neutering because it was the clinic the rescue we adopted him from was using, but would give anything to have taken him somewhere else. Both the veterinarian and the woman working the front desk seemed 100 percent disinterested in the questions I had about my dog's health issues. Not only were they combative with their responses, but did not brief me on the side effects my dog would be experiencing when the anesthesia began to wear off. Instead, I was left watching my dog tremble on my living room floor while searching Google for answers. Turns out shaking/trembling, vomiting and wooziness are common side effects of anesthesia, but I was never told this. Getting a clear answer about the tests recently performed on him from either the veterinarian herself or the woman working the front desk was like pulling teeth. This was not a good experience and I would highly recommend that if you're looking for an animal clinic to take your pet to, that you find another clinic.
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By: Rachel K.
Luv-N-Care Animal Hospital
Cannot believe how rude the man I just spoke to was. We just moved our 2 kitties here as new clients because it's closer to our new home. They're more expensive than our old vet, but we figured it was worth it for the location. When I called after their appointment with some follow-up questions the man who answered interrupted my question to sarcastically say, "Thanks, have a nice day" and hung up on me. Can't believe they would treat a new client or ANY client like this. Guess we'll be going back to our old vet.
By: Paula S.
9 Tel. Animal Hospital
Dr. G and Rachel are the absolute best! I have been coming here for years, and will never go anywhere else! They are always so compassionate and knowledgeable, and truly care about your pet!
By: Conor E.
BluePearl Veterinary Partners
STAY AWAY! The other negative reviews on this page are all true. This plays is only concerned with taking your money. They sedated my young cat with very expensive drugs multiple times a day just so they could charge me. The vet I switched to told me that he responds very well to calming pheromones and there was absolutely no reason to sedate him as often as they did. Also, for the outrageous prices they charge, you think they would answer your phone calls. Nope! I would stay on hold endlessly and never got any answers about the health of my pet. I even gave up on calling and drove to their office, only to wait for over an hour and still not getting to speak to the vet. Do yourself a favor and go to a vet that actually cares about the wellbeing of your pet and isn't trying to price-gouge frantic pet owners.
By: Angela T.
BluePearl Veterinary Partners
Do NOT take your pets here. I was referred to Dr Aquino in ophthalmology for my 11 yr old dog who had a large ulcer on her eye that didn't resolve after 3 months of eye antibiotics. After seeing Dr. Aquino , she explained my dog needed a "simple" eye procedure that lasted 20 minutes with minimal eye discomfort afterwards. After 45 minutes I questioned why this simple procedure was taking so long. The front desk workers stated they would ask, but 20 minutes went by with no answers still. Finally the tech brought my dog to me and said she was all set to go. I refused since I noticed my dog was in respiratory distress. We were taken back to the original room. Dr. Aquino was very UNPROFESSIONAL &RUDE to me. She stated that I could have the ER doc look at her if I felt my dog wasn't acting right!Really?You think dogs should be in respiratory distress in ANY scenario! My dog almost DIED and they didn't care to make things right! No compassion. Only there for the MONEY.$1300,still a sick dog
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By: Patti S.
BluePearl Veterinary Partners
I think this place that they call a hospital for sick animals is a disgusting money making operation that preys on the owners in their grief will spend any amount of money with you so called drs to treat a dying animal when you know there is no hope at all. All you vets work together to see how much money you can make from the grieving owners of their pets. My son was told to go there and he was in such pain and grief he would have done any thing and you people knew that. Now he has a bill in the thousands when our little guy died a few hours later. You should be ashamed. And you call yourselfs helpers. Tell that to another sucker
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By: Rebeckers S.
Luv-N-Care Animal Hospital
The day after Thanksgiving I found a stray dog! I was up north and I went to their vet and wanted blood work done because let's face it if it had anything terminal like cancer I would not take an older dog. They were going to charge me $300! I decided to get the basics and come back home. In the next few days the dog started to have diarrhea, so I ended up at this luv - n - care one evening desperate. He also received a sample of some pills to help with the diarrhea! The vet listened to me and understood the amount of money that I had been spending. In fact it was $200 cheaper here! Two days later I have my test results, my dog is on medication, and has nothing that is terminal. I'm actually very satisfied with it. The cost. Be. The care of the vet. She honestly understood when I told her about how I do not have a ton of money to spend. And c. How quick I got the results. I am sorry anyone has had a bad experience but honestly I will be using this pet in the future. The dog is at least 7 years old!! I'm glad that there are still in vets out there that actually understand the cost of a dollar in that not everyone can spend an extra hundred dollars on a procedure that should only be a certain amount of money. If you want a good value for your money and care I was just going here.
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By: Tammy J.
BluePearl Veterinary Partners
After reading all the negative comments I was a little apprehensive about taking my dog in for testing. All the staff I dealt with were really nice, from check in, technicians, to check out, very friendly and took time to talk with me and explain everything. As far as cost goes, you are seeing specialists and you are going to pay more, my dog is worth every penny spent on him. I have nothing negative at all to say about this facility.
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By: Sophie D.
BluePearl Veterinary Partners
This is the best veterinary clinic. I have taken my animals here for as long as i can remember and have not once gotten bad service. Dr. Kerstetter is truly the best surgeon. he has done so many surgeries on my animals and not one has gone wrong. I fully recommend going here
By: Stacy W.
BluePearl Veterinary Partners
I was searching for a place to have my cats cancer treated. I did research and found out its important to have Radiation therapists deliver treatments. Out of all the places in Michigan this is the only place that uses veterinary technicians deliver radiation which that aren't qualified to do. I chose MSU. Make sure you do your research because they will tell you they have a technician treating patients bit they don't tell you its a veterinary technician.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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