W Neil Pearson MD
Physicians & Surgeons, Cardiology
30 Quaker Farms Rd, Southbury, CT 06488
- Mon - Fri
9:00 am - 5:00 pm
Fax: (203) 264-9177
Southford Medical Ctr
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STAY AWAY if you care about your health and/or want to be treated with respect; they waited a month of my life that I could have spent getting better.
Here’s the full story: I called on December 26th to schedule an appointment, I was told by the lady I spoke to that the soonest available is on January 18th (she didn’t care when I told her I already ended up in ER 2 times so this was an emergency). After being told I’m all set for Jan. 18th I called every few days to see if there are any cancellations I can take; when one day I called I was told that they do not have an appointment for me on Jan. 18th and that the next one I can take is February 22nd. After she noticed that I got upset show how (magic?) she was able to fit me to come in on the 18th. The day of my appointment on January 18th I get a call about an hour or so before the appointment telling me that the Dr. is sick so they’ll have to reschedule to February 22nd. I told them that’s unacceptable at which pint they told me it’s my problem and not theirs. I was put on fold for about 10 minutes and then they hang up on me. After I called back they told me that they will try to find something for me earlier and that they will call once they do; they never called back.
It looks like somebody dropped the ball and then tried to cover it by telling me to come in while planning on calling me the day off the appointment with some story like they did.
The same people do all the appointment scheduling for all the locations so no matter where you want to go you’ll have to go through the people I talked to.
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