• 1.Foot Locker

    830 Eastern Byp

    Richmond,KY

    47.71 mi

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10/25/2016
By: L. W.
B & H Shoes
My daughter and I took my granddaughter to purchase a pair of shoes. I asked the employee if she would measure my granddaughter's foot. The employee informed me that the foot measures didn't work. That they just were not accurate. I asked her, 'none of them?' She told me none of them. So, I asked her to try anyway. My granddaughter put her foot on it and the employee pushed her toe down with her fingernail and quickly pulled her hand back. When I called to ask if they still measured feet and if the foot measures were accurate, the gentleman employee said,' Yes we do and they are accurate!"( I called after we were there,) I've seen her measure other peoples feet, but she didn't want to touch my granddaughter's very clean feet, Also she was laughing and talking about the size of my Granddaughter's feet with another female employee. We heard her. My family and I have never before been treated like that whenever we shopped there. So sad.

Just a moment...