Slidell Veterinary Hospital
Veterinary Clinics & Hospitals
1104 Front St, Slidell, LA 70458
8:00 am - 5:30 pm
- Mon - Fri
8:00 am - 5:30 pm
8:00 am - 12:00 pm
Certifications: Louisiana Veterinary Medical Association, American Veterinary Medical Association
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I am new to the community and I called to find out the cost of my dogs medications since I spend over $600 a month on meds alone. When I called they were very unfriendly, they told me they don't carry the milligrams that I had requested, to which I responded that it is okay. I asked for a different mg price that they carry since I have another dog that takes what they offer. She paused and huffed and said very rudely "Do you have a prescription". I said, "Of course I do." She said "What is it that you are wanting?" That response was delivered so rudely that I couldn't believe my ears. I told her she was being very rude and unfriendly. I was totally shocked when she proceeded to hang up on me. I had this conversation on speaker and my family, who runs a business, could not believe the rotten customer service exchange. Can you imagine how they would treat your animals!!!! I shudder! I was so disgusted, I called back and told the person who answered "I can't believe I was just hung up on." She responded "What is it you are wanting for us" Rudely! I guess in the end, you know what they say about karma...I told her...(A litlle Pretty Woman moment here), I have 5 dogs so they lost out on $1000 a month literally! Between 5 dogs on meds, boarding (I travel with my job), heartworm pills for 5 dogs, office visits, teeth cleaning ( all 5 dogs teeth are cleaned every 2 months), bathing, flee/tick preventative, shampoos, etc. and then I hung up on her. I wonder if the veterinarian would like to know what he/she has answering his/her phone. My bet is NO. I treat my dogs as I would my family because they are family. I would not recommend this clinic. I will find a vet suited in common courtesy to take my hard earned money. You should too.
Fairly priced services and they don't sell you a bunch of merchandise that you ""need"". Most vets want to do EVERYTHING possible to put money in their pockets and your pet comes in second. Not here, the doctors and staff are sincere and honest.
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