09/15/2012Alliance Relocation Systems
We were shipping a partial apartment from the East to West Coast. The move itself was straightforward, but the timing was complicated. We needed the movers to come quickly, then hold our items in storage, then deliver in a very narrow window. They were able to do this perfectly. The crew was very courteous on both ends. They came, left, and delivered when promised. Everything arrived in very good condition. They were helpful in taking down and setting up needed furniture pieces. On both ends, they were in our house for approximately 2-3 hours. They wrapped every piece of furniture in protective cloth, supplied us with several additional boxes (wardrobe boxes, etc). The price for extra supplies was quite reasonable.The initial quote was approximately $1750. We were charged an additional fee at the delivery end, as the steet was too narrow to recieve the wide moving van. We were told ahead of time that this expense might happen. We packed most items ourselves ahead of time, so the move was mostly furniture and boxes. We did not have many fragile items.I would definitely use the company again, and would recommend them to anyone w/ similar needs.
09/19/2013Alliance Relocation Systems
for the past five years, I moved four times already, mostly using different companies and most of my moves does not end up so great, until my last week's move. I used Alliance Relocation Systems Inc to move me. From the start, They gave us a very accurate estimate over the phone and help us plan our move. Soon, the sales agent contacted us via phone and we went over the details. She talks politely and seemed nice, and assured us everything is going as it planned. Shortly after arriving, the manager/driver provided us with detailed information about the work and the packing they will be doing. I packed some on the boxes but I did not expect that I will still be needing some and thank GOD they have extra boxes. Actually they were well equipped. The packing obviously took much longer but once we arrived at our house they unpacked us in record time and even help us to reassemble some of our furniture. The guys were very nice and honest and they and I must say, we were extremely pleased with their service. Very fast, friendly and efficient and very professional company which I wouldn't hesitate to use again and highly recommend to everybody !
07/19/2014Alliance Relocation Systems
I lived in in Annapolis, MD and I was not present when the move happened, my mother was there to supervise them with everything. She had positive feedback of the pick up. When they needed to deliver the shipment to New York, me, my mom and dad was there to receive it, but we encountered some problems when the driver found our that the road to my mom's house was unreachable by 18-wheeler truck. Its no way that he can turn the truck to our new home. As per their protocol, it should be done by renting a smaller truck which will cost us more money, but instead of pushing the rental truck, they gave us options which in fact we suggested my father who has truck with straight open trailer can pick it up from the place where they are located. Alliance's men secured all our items by adding more padding and helping my father tie it up good. After 5 return he finished everything and we were thankful that they gave us options instead of spending more money. I will definitely recommend them.
12/01/2012Alliance Relocation Systems
Thank you so much Alliance Relocation for your excellent service from our very first point of contact. Customer service was always friendly and accomodating (especially with the changes I needed to make because of our schedule). Thank you for being friendly and flexible. I was very surprised that your guys showed up early, and started pre-wrapping my nicer pieces right away. Also when asked not to use the dolly for the new house, your guys were friendly and accomodating. They didn't ding the walls and pretend like the dings were already there, and when asked what they needed from us, they asked us to be totally packed when they got there so the guys could get right to work. We were and things went so smoothly. Also the price they initially quoted was higher, so the few pieces we needed moved cost less than they thought. Now that's honesty! Thanks guys, will definitely recommend you and/or use you again.
10/20/2012Alliance Relocation Systems
We were recommended Alliance Relocation Systems by a colleague. I called up their sales department to have all my queries answered and got impressed when these guys happily obliged. These guys were professional, polite, and didn't break anything. They took the door off it's hinges, moved the couch in, put the door back on it's hinges, and were done in around 10 minutes.that too for a reasonable price. which was realistic. They even called the next day to do a satisfaction survey. After the job was done the amount due was less than the initial quote and since they completed it before time the amount reduced a little lower than the initial estimate for which I had to face a little inconvenience of going to my bank and ordering a separate cheque for them otherwise their service was not bad at all.