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06/15/2017
By: melissa.coleman.370
Shreveport Federal Credit Union
I had the most awful run around experience. I went to Jacob location to apply for auto loan , had to constantly call to check status. Then I came to Fern location. I gave all information needed. I had to go in person to check my status , because it was hard to contact loan officer. After all I went through with this bank , she finally call to tell me I'm nor qualified. No one even offered to help with my score or other offers, only closed doors. Overall , I was not pleased. It shouldn't take almost a month to say i wasn't qualified . I will be closing my account and handing them their credit card back ,
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07/02/2016
By: Irma S.
Shreveport Federal Credit Union
Customer service out of this world. Whatever the case or need maybe,resources are in place to serve the needs of the customer.

Just a moment...