Started out ok but when pool was still not complete after 9 months and was told would be done in 6-12 weeks the pool had to be replastered because they put 2 different colors, broken tiles still remain, rust marks in plaster from metal left in pool still remain, crack in spa that has broken through the tiles and after more than 50 text messages and promises nothing has been done and when I pressed them I was told they are too busy and when someone was to be here they never show up. Deck had to be repainted 3 times due to severe chips all over the deck. They never came back to show how to operate equipment as promised. I can go on and on. I am confident that you will find these complaints helpful I am leaving you an email address to contact me for more detailed information as to how I have been treated during this entire process. DO NOT pay all your money per their contract. I honored the contract by paying $80,000 but only to get bad service and disrespect in return. If you would like pictures and more information you can email me at email@example.com. Look, I know some reviews state they got a good pool and I am glad but I encourage you to be very careful with dealing with this company. Just do your home work I will never use this company again BE WARNED!!!!!!! Lawsuit had to be filed and response from them is currently pending. I am only requesting the defects be fixed and the pool to be what I paid for. I will keep you updated on the progress. I urge you to contact me via the email address I have set up before you deal with this company. They have a chance to do the right thing lets see what path they take.