Best 30 Doctors in Shelby, NC with Reviews -
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By: Emily P.
Shelby Family Practice-Boiling Springs
Couldn't even get an appointment. I tried calling to book an appointment for my husband at 4:50 p.m. and after being put on hold for a minute or two, got answered by someone and promptly hung up on. Called back a second time, got answered quicker, and again got hung up on. Third time I called, the phone rang, obviously picked up, and was immediately cut off yet again. I had perfect cell reception, so I'm guessing someone knew it was close to quitting time and didn't feel like being tied up on the phone. Even if this had been a case of 'technical difficulties', it wouldn't be professional in any capacity, and was a waste of my time.
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By: Teddy W.
Jones Family Practice
ppl. writing bad reviews on some doctors i understand. some doctors are so scared to even write a script for Tylenol #3. because of dope heads. but i have a ruptured disk in my back and my doc. Terrie mcswain is a kind, caring and sweet lady that gave me the proper meds. to control my pain. sometimes you yourself have to give kindness to receive it . and her nurse is awesome as well. and if they were money hungry they would charge a lot more than 75$ per visit ... sincerely.. mike the mule...
By: Kelly M.
Jones Family Practice
By: Ghassan D.
Jones Family Practice
Very bad experience. They charge me and my insurance for treatment I never received. They never answer the phone. I leave a message and if they get back to you it will be after 2 weeks. Stay away
By: Hope E.
Shelby Family Practice-Boiling Springs
Had lots of repeated problems with getting my prescriptions filled at this office. Also, I went in with concerns of diabetes but they would not do blood work. I went to a specialist in Charlotte who believed I had diabetes and ordered a test. Guess what? I HAVE DIABETES!!! The doctor in Charlotte saved my life.
By: Halie R.
Shelby Family Practice-Boiling Springs
Poor Customer Service. We love Dr. Phelps and up until this point it has been the only reason we've stayed with SFP. However we've had it with this office. Our pharmacy sent SFP a per-authorization for a prescription 2 weeks ago. We thought that would be enough time because SFP is very slow. We called Wal-greens the 4th time today and SFP had still not done their part. We spoke to someone yesterday at SFP and voiced our concern, they never called back. We called today and spoke with the office manager, PATTY, she said she would "straighten it out" and we'd get a call back today, well we never did. *** Please note that even if you ask to speak to the office manager, you may get someone else. We asked for the office manager yesterday and when we spoke to the office manager, Patty today she said we actually spoke to another employee, not her!!! Pretty Sneaky, huh? Two years ago my husband made a sick appointment w Dr. Phelps for the sole reason that her office would not call to set up a referral for a specialist she wanted him to see. He was sick and tired of calling and begging them to set up the appointment. So he made a sick appointment. Dr. Phelps was so apologetic and angry that the person who handled the referrals was fired. Also 3 business days have passed since we left a message for for Dr. Phelps nurse to call us back about some problems we are experiencing with injections. STILL no call !!!! Shelby Family Practice please HIRE more help! Overall Dr. Phelps is great but she needs to get out of this crappy office!!!! Pronto!
By: Joan H.
Shelby Family Practice-Boiling Springs
My mother has been to this office many times and has always been treated well. They have been very pleasant and helpful.
By: Annette M.
Jones Family Practice
Find another family practice! This practice is money hungry. My mother has problems bad problems with her knees. She may have to undergo knee surgery. She called the office to ask the doctor to fill out a form for a handicap tag. They told her to bring the form in their office. The form is available to print out online. They wanted her to drop off the form and come back later to pick it up. They also wanted $20 just to fill out the form. She had just been maybe 2 weeks earlier for a paid doctors appointment. These people should be ashamed.
Tips & Advices
A child should see his or her pediatrician frequently during the first few years. Once the child reaches age 3, parents should schedule a doctor's visit at least once per year. Before that, however, the American Academy of Pediatrics suggests parents arrange visits according to the following schedule:
  • 2 to 5 days old
  • 1 month old
  • 4 months old
  • 6 months old
  • 9 months old
  • 12 months old
  • 15 months old
  • 24 months old (2 years)
  • 30 months old (2.5 years)
No, parents should call 911, an emergency physician, or a pediatric emergency physician if a child suffers an acute illness or injuries. Doctors in these fields are more qualified than pediatricians to handle emergency situations.
A well-visit is a routine visit with a pediatrician to track a child's development, discuss medical or emotional concerns, and receive immunizations and medical advice.
Yes, pediatricians provide immunizations for infants and children up through 21 years.
No, pediatricians do not have to be board certified.They're only required to have a state license. However, certification indicates a dedication to studying pediatrics beyond the requirements.

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