A1 Appliance in Seattle, WA with Reviews - YP.com

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08/07/2012
By: steve.joyce.7739
Albert Lee Appliance
I bought a dishwasher and it broke after a month of use. After waiting three weeks for a part; then learning it would be another ten days or so for manufacturer 's repair contractor get the other part to fix the nearly new dishwasher, I called Martin, All Lee's Customer Service Rep, and we agreed I would return this dishwasher and get another brand. Martin was always responsive to both the phone calls and emails pertaining my dilemma. Something important I learned during this odyssey is that the different brand names use repair contractors of their own choice for warranty work. Al Lee only retails appliances. They don't manufacture or repair them so their influence over the entire life cycle of my dishwasher is understandably going to be limited. That being said, the basis of my claim was the fact Al Lee sold the product, it broke down in short order and trying to get it repaired was a nightmare. Martin stepped up and resolved a situation that wasn't being reasonably addressed by the manufacturer or their repair contractor. I would shop Al Lee in the future and buy from them if their prices are competitive. This is my experience, yours may be different.
08/04/2017
By: Alexia M.
Ballard Appliance Repair
Called earlier in the week and left a vm. We discussed the service cost along with other details about my frig issue. Then, she was wonderful in working with my program to get a 9/30 fri appt w/Jesse. Fri morning, Jesse arrives and politely removes his shoes before entering my house. He was rather quick in diagnosing the root cause after removing several panels from my frig. Unfortunately, he didn't have a replacement fan motor and could return another day (Sat) noon'ish. Sat comes around and Jesse calls me at 1230 to inform he's on his way. He replaced the engine in about 10 min. 5 star review for great c/s from the office lady, Jesse noticing and respecting the house by removing his shoes prior to entering, quick diagnosis, prompt solution, and fair pricing. Would def call and request Jesse again!
04/29/2013
By: trade-winds
Albert Lee Appliance
In the last two years we have bought three major appliances for our kitchen from Albert Lee. Kirk Fisher provided the best retail experience we have had in years. My wife is chemically sensitive and Kirk uncrated the subzero in your warehouse, rinsed the unit with vinegar and used baking soda to lessen the odor. He followed up when the installers arrived to make sure that the unit was acceptable. Your installers did a wonderful installing the new item and removing the old one. Kirk arranged for us to install the old face plate that matches our wood cabinetry which had to be sized. He recommended the right man to do the job and then installed the resized panel himself. What else could we ask? Nothing. We give him full credit for a near perfect experience. The installers always do an excellent job.
10/10/2017
By: Martha E.
Capitol Appliance Repair
These men are honest, responsive, professional, and moderately priced. Stephen Came after he said he'd (which was the same day), looked at the drier, gave me a quote, came back when the part came in, and after taking apart the dryer, realized that the dryer was in worse shape than he initially thought (essentially, because we had let it go for a long while before phoning for a repair). Instead of just going through with the fix, he clarified that while he could make it work for a while, there is a fantastic chance it would break again in a couple of months, so I'd be better off purchasing a new drier than paying first to get a repair and then having to purchase a new drier later anyhow. How amazing is that?! This is what I call support.
10/02/2017
By: Beau D.
Ballard Appliance Repair
Donnie is good at what he's doing. I phoned him about fixing my oven, and he provided a proposal over the telephone, but once we realized that the problem was more involved I managed to schedule an appointment for the next day. He came on time, and has been already carrying a part he expected would be necessary to repair the issue. After we affirmed that the matter with a few evaluations, he substituted the part he had had the foresight to deliver and we're good to go over 30 minutes complete. Donnie learned the company originally from his dad, and contains the sort of independent expertise I actually admire. He is as professional, moderately priced, and seasoned as possible expect.
02/05/2013
By: roy_m_seattle
Albert Lee Appliance
They were incredibly friendly and helpful. Dan sold us exactly what we wanted with features that we really like at a much better price than the competition. We had a very bad experience with Home Depot and this was a refreshing change. The delivery teams went out of their way to be polite, courteous and professional. This was a big contrast to the extremely hostile and uncaring delivery people from GE (Home Depot) who refused to deliver our appliances even after we had made special accommodations for them. They were not at all concerned that they had lost a $2000 sale. You now have new customers for life. We would much rather support a local business that actually cares.
08/21/2017
By: Junior H.
Best Appliance
I've Only Decent Things to say about Finest Appliance . Responded immediately came out immediately ahead of his first Travis Fully a wonderful man and respectful He mended my north star retro refrigerator not a frequent refrigerator. Travis Spoke to me about the telephone and text allow me to know what were a few of the typical troubles and provided me some answers that I could try myself even implied it might be a component. He gave me a lot of alternatives so that I would not need to shell out cash. He did a fantastic job changed out a part that has been heading out, cleaned out blockages in certain ports and it had been good as golden.
08/31/2017
By: Micah H.
Ballard Appliance Repair
I have Utilized Margie Twice now and every time he's come across as knowledgeable, helpful and professional. I phoned him out to my house now to repair my ice manufacturer. Following his inspection he told me that I could purchase a component to repair it out of a local supplier but it could cost me roughly $160 or that I could purchase the identical part online for half the price and do it myself. Then he proceeded to show me the way to repair it so that I can save more money on labor. He had been taking money from his own pocket so save me money. He is somebody I will always use going forward because of his honesty and ethics.
08/14/2017
By: Dee M.
Mercer Viking Crew
Fantastic service and good people. I called after hours yesterday for service on my dryer. They call back early now. They left a same day appointment and were pretty close to that time (not a huge deal I'd all day and stated anytime today would be fine). The driver arrived in a Prius that I was amazed and thankful since its environmentally friendly. The ceremony call required less than 20 minutes and my dryer is working again. Thanks Gene and Mercer Viking Crew . My wife will allow me to sleep again tonight. I did forget to request a couple business cards however I will attempt to remember for next time.
09/29/2017
By: Elisha K.
First service in Seattle
I had a Fridgidaire fridge using a busted defrost timer. I phoned William on Friday, he managed to stop by on Saturday morning. He identified the issue, needed a brand new timer available to correct it (it is a rather common issue) and supplied a 1-year guarantee on the replacement.It's a renew-faith-in-mankind minute to discover a repairman that reacts fast, shows up if he says that he will, understands his organization, works effectively and does not mug you on the road outside. I delivered his contact information to everybody in my construction. William earns and penalizing his 5 star reviews.
Tips & Advices
Aftermarket replacement parts can be perfectly safe and reliable, but be sure to do your research. If replacing a more integral piece, such as washing machine’s water pump or a thermostat for a busted water heater, it might be best to purchase new.
Replacement parts generally come with warranties extending anywhere from 30 days to five years, depending on the original price, the nature of the fix and the age of the part itself.
If you’re seeking new parts repair companies will generally mark up their prices slightly--particularly at a major national retailer. However, used parts are typically discounted.
Cheaper used appliance parts can be found online or at many local, independently owned retailers, along with ecommerce sites such as eBay. Major retailers, however, generally limit their selection to unused, full-priced options.
Second-hand appliance parts are generally anywhere between 50-75% cheaper than new ones, but warranties might not extend as long and the parts may be less reliable or come with a shorter lifespan. Be sure to research the source of any second-hand parts to ensure the dealer is reputable and the part itself reliable.

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